Fix Steam Error e87: Easy Troubleshooting Guide （2025）

Fix Steam Error e87: Easy Troubleshooting Guide (2025)

Steam Error e87 is a frustrating issue that can interrupt your gaming experience. This guide will help you understand the common causes of this error, the role of outdated drivers and software, and how to seek direct support from Steam if needed.

What are the common causes of Steam Error e87 and how can they be prevented?

Steam Error e87 typically occurs due to connectivity issues between your computer and Steam's servers. The most common causes include:

1. Internet Connection Problems:

   • Cause: Unstable or slow internet connection can lead to this error.
   • Prevention: Ensure your internet connection is stable and fast. You can do this by running a speed test and checking for any network congestion. If using Wi-Fi, try switching to a wired connection to improve stability.

2. Firewall or Antivirus Interference:

   • Cause: Overly restrictive firewall or antivirus settings may block Steam's access to the internet.
   • Prevention: Temporarily disable your firewall or antivirus to check if it resolves the issue. If it does, add Steam to the list of exceptions or whitelist it in your security software.

3. Server-Side Issues:

   • Cause: Steam's servers might be experiencing downtime or maintenance.
   • Prevention: Check Steam's official social media channels or their status page to see if there are any known issues. In such cases, you can only wait until the servers are back online.

4. Corrupted Game Files:

   • Cause: Corrupted game files can trigger this error when attempting to download or update games.
   • Prevention: Use Steam's built-in file verification tool to check for and repair corrupted files. To do this, go to the game's properties in your Steam library, select "Local Files," and then "Verify Integrity of Game Files."

5. Incorrect Steam Settings:

   • Cause: Incorrect settings within Steam, such as the download region, can lead to this error.
   • Prevention: Ensure your download region is set correctly in Steam's settings under "Downloads." You might need to change it to a different region and then revert if issues persist.

By understanding these common causes and taking preventative measures, you can significantly reduce the likelihood of encountering Steam Error e87.

Can outdated drivers or software contribute to Steam Error e87, and how should they be updated?

Yes, outdated drivers or software can contribute to Steam Error e87. Drivers are crucial for the proper functioning of your hardware, and outdated drivers can cause compatibility issues with Steam. Similarly, outdated software, including the Steam client itself, can lead to errors like e87.

To update drivers and software to prevent or resolve Steam Error e87, follow these steps:

1. Update Graphics Drivers:

   • Visit the website of your graphics card manufacturer (NVIDIA, AMD, or Intel) and download the latest drivers for your model.
   • Install the drivers and restart your computer to ensure they take effect.

2. Update Network Drivers:

   • Similarly, visit the website of your network card manufacturer and download the latest drivers.
   • Install them and restart your computer.

3. Update Steam Client:

   • Open Steam and go to "Steam" in the top menu, then select "Check for Steam Client Updates."
   • If an update is available, follow the prompts to install it.

4. Update Windows:

   • Ensure your operating system is up to date by going to "Settings" > "Update & Security" > "Windows Update" and checking for updates.
   • Install any available updates and restart your computer.

Regularly updating your drivers and software can help prevent Steam Error e87 and other technical issues.

Is there a way to contact Steam support directly for help with Error e87 if troubleshooting fails?

Yes, if you've exhausted all troubleshooting steps and are still encountering Steam Error e87, you can contact Steam support directly for further assistance. Here's how you can reach them:

1. Steam Support Website:

   • Visit the Steam Support website at support.steampowered.com.
   • Log in with your Steam account.
   • Click on "Games, Software, etc." and then select the game you're having issues with.
   • Choose the issue that most closely matches your problem, such as "Technical Issues" or "Installation/Update Issues."
   • Fill out the support form with detailed information about your error and the troubleshooting steps you've already tried.
   • Submit the form and await a response from Steam's support team.

2. Steam Community Forums:

   • You can also seek help from the Steam Community Forums. Visit the Steam Forums and look for a relevant section where you can post your issue.
   • Other users or Steam moderators might be able to provide additional assistance or advice.

3. Social Media:

   • While not a formal support channel, you can also reach out to Steam's official social media accounts (e.g., Twitter, Facebook) to see if they can offer any immediate guidance or direct you to the appropriate support resources.

By reaching out through these channels, you can get personalized help from Steam's support team to resolve Error e87 and get back to enjoying your games.

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