Fixes for Dynamic Refresh Rate Not Supported After 24H2 Update

After the Windows 24H2 update, some users, particularly gamers with high refresh rate monitors, are experiencing issues with Dynamic Refresh Rate (DRR) functionality. This article explores solutions to resolve the "Dynamic Refresh Rate Not Supported" error.

Dynamic Refresh Rate Not Supported After 24H2 Update

Windows 11's DRR feature automatically adjusts display refresh rates based on user activity. The 24H2 update, while intended to improve performance, has caused this feature to malfunction for some. This impacts users reliant on high refresh rates, such as gamers and content creators. Let's explore potential fixes.

How to Fix Dynamic Refresh Rate Issues Post-Update

Method 1: Revert or Uninstall Graphics Drivers

Outdated or corrupted graphics drivers can cause conflicts. Consider reverting to a previous driver version or completely uninstalling and reinstalling them.

Driver Rollback:

1. Press Win S, type "Device Manager," and press Enter.
2. Expand "Display adapters," right-click your graphics card, and select "Properties."
3. Navigate to the "Driver" tab and click "Roll Back Driver."
4. Choose a reason and click "Yes."

Driver Uninstall:

1. Open Device Manager and expand "Display adapters."
2. Right-click your graphics card and select "Uninstall device."
3. Click "Uninstall" to confirm.
4. Restart your computer; Windows will automatically reinstall the driver.

Method 2: Uninstall the 24H2 Update

The 24H2 update itself might be the source of the problem. Uninstalling it is a viable solution, but remember to back up your system beforehand to prevent data loss.

Caution: Some updates are crucial for system stability and security. Back up your data before proceeding.

1. Search for "cmd," right-click "Command Prompt," and select "Run as administrator."
2. Execute the command dism /online /get-packages to list installed packages.
3. Identify the 24H2 update's package ID (e.g., Package_for_KBxxxxxx).
4. Run the command dism /online /remove-package /packagepath:Package_for_KBxxxxxx, replacing Package_for_KBxxxxxx with the actual ID.

Method 3: System Restore (Rollback to a Previous Point)

Restoring your system to a previous restore point before the 24H2 update can resolve the issue.

Method 4: Report the Problem to Microsoft

If the above steps fail, report the DRR issue to Microsoft through their feedback channels. This helps them address the problem in future updates.

Additional Tip: Should data loss occur due to system instability, consider using data recovery software like MiniTool Power Data Recovery (offers 1GB of free recovery).

Conclusion

This article provides several methods to address the "Dynamic Refresh Rate Not Supported" error after the Windows 24H2 update. Try these solutions, and if unsuccessful, provide feedback to Microsoft.

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