How to Fix Windows Mail Can't Get Emails? Try These Fixes

Troubleshooting Windows Mail "Can't Get Emails" Error

A frustrating issue for Windows Mail users is the inability to receive emails. This problem can significantly disrupt workflow and communication. This guide provides solutions to resolve the "Can't get mail" error on your Windows device.

Common Causes:

1. Network Connectivity: Verify your internet connection is active before launching the Mail app.
2. App Configuration: Incorrect account settings or sync problems within the Mail app can prevent email retrieval.
3. Outdated App: An outdated Mail app may contain bugs that interfere with its functionality.
4. App Permissions: Ensure the Mail app has the necessary permissions and isn't blocked by your firewall or security software.

Solutions:

The "Can't get mail" error often appears when adding or configuring accounts with specific settings. Here's how to fix it:

Method 1: Correct Date and Time

Inaccurate date and time settings can impact Mail app performance.

1. Press Win I to open Settings, then select Time & Language.
2. Choose Date & time, turn off Set time automatically.
3. Click Change under Set the date and time manually and adjust accordingly.
4. Save changes by clicking Change.

Method 2: Adjust Windows Privacy Settings

Confirm that Windows allows apps to access your email.

1. Open Settings (Win I) and select Privacy & security.
2. Choose Email & accounts.
3. Turn on Allow apps to access your email.
4. Ensure Mail and Calendar is enabled under app access settings.

Restart your PC after making changes.

Method 3: Allow Mail App Through Firewall

The Windows Firewall might be blocking the Mail app.

1. Search for "Allow an app through Windows Firewall" and open it.
2. Click Change settings.
3. Locate Mail and Calendar, enable both Private and Public access.
4. Click OK.

Method 4: Reset the Mail App

Resetting the Mail app can resolve minor bugs.

1. Open Settings (Win I), select Apps, then Apps & features.
2. Search for "Mail and Calendar".
3. Click on "Mail and Calendar", then select Advanced options.
4. Click Reset, then confirm the reset.

Method 5: Update Windows

Outdated Windows versions can cause compatibility issues.

1. Press Win R, type ms-settings:windowsupdate, and press Enter.
2. Click Check for updates.
3. Install any available updates, including optional ones.
4. Restart your PC.

Conclusion:

These steps should help resolve the "Can't get mail" error in Windows Mail. If the problem persists, consider contacting your email provider for further assistance.

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