Top 5 Fixes to USB-C Not Working on Windows PC

Resolving USB-C interface failures: MiniTool Practical Guide

Today, the USB-C interface has become the standard for computers, tablets and smartphones, and its efficient power transmission capabilities far exceed the traditional USB-A interface. However, sometimes the USB-C interface may fail. If you encounter the problem that the USB-C interface is not working properly, this article will provide a practical solution provided by MiniTool.

Troubleshooting USB-C interface

First, let's clarify the problem: the USB-C interface may not detect external devices or charge. This article will provide a variety of ways to solve these problems.

Repair USB-C interface failure on Windows 10/11 system

Preliminary inspection:

• Try connecting to another USB-C port on your computer.
• Clean the interface and check for physical damage or foreign objects.
• Use the computer's own charger and data cable.

Method 1: Check unknown equipment

If the system reports a driver issue with the USB flash drive, follow these steps to check its status in Device Manager:

Step 1: Enter "Device Manager" in the search bar and press Enter.

Step 2: If a yellow exclamation mark appears next to the device, right-click it and select Properties to check its status. If any error code is displayed, log the error code and troubleshoot it accordingly.

Method 2: Reinstall or update the USB driver

Drivers play a crucial role in communication between computers and hardware devices. If the driver is corrupted or expired, the device connected to the computer may not work properly. In this case, you need to update or reinstall the relevant drivers. The operation steps are as follows:

Step 1: Right-click the Start menu and select Device Manager.

Step 2: Expand Universal Serial Bus Controller and right-click the option that contains "USB Host Controller".

Step 3: Select Update Driver > Automatically Search Driver and follow the on-screen prompts to complete the process.

Method 3: Run the device and hardware troubleshooting program

If the hardware and devices on your computer (such as USB flash drives, printers, keyboards, etc.) are not working properly, you can use the built-in "Device and Hardware Troubleshooter". The operation steps are as follows:

Step 1: Type "cmd" in the search bar, right-click "Command Prompt", and select "Run as Administrator".

Step 2: In the Command menu, type the following command and press Enter to start the hardware and device troubleshooter:

msdt.exe -id DeviceDiagnostic

Step 3: Click Next to start the scan and troubleshooting process.

Method 4: Disable USB selective pause

Another factor that affects the USB-C port may be some power management settings, such as USB selective pause. This setting disables the USB port when it is not in use to save power. Sometimes, it may disable the port even if you are using it. Here is how to disable this setting:

Step 1: Enter "Power Plan" in the search bar and press Enter.

Step 2: Click Change Advanced Power Settings.

Step 3: Expand USB Settings > USB Selective Pause Settings > Disable the options next to Battery Powered and Plug-in Power.

Step 4: Click Apply and OK to save the changes. After that, plug in your device and check that the USB-C interface has returned to normal operation.

Method 5: Update Windows system

Some users reported that the problem of the USB-C interface not working, detecting, or charging disappeared after updating the operating system. The operation steps are as follows:

Step 1: Press the Win I key to open Windows settings.

Step 2: Go to Update & Security > Windows Update > Check for Updates. The system will then search, download and install available updates for you.

Conclusion

After following the tips and solutions in this guide, it will be easier for you to resolve the problem that the USB-C interface cannot detect the monitor or does not work properly. We sincerely hope you can benefit from our content!

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