How to Fix Helldivers 2 Black Screen on Startup

Helldivers 2 Solutions for Black Screen Startup Problem

The new game "Helldivers 2" is not perfect, and many players have reported black screen errors. This article will provide some solutions.

Black screen when the game starts

Helldivers 2 is the sequel to the 2015 overview shooting game Helldivers, a third-person shooter developed by Arrowhead Game Studios and released by Sony Interactive Entertainment.

The game was first released on PlayStation 5 and Windows platforms on February 8, 2024, attracting a lot of players. However, many players report black screens when the game starts. Even some players who play the game for the first time have encountered this problem.

Here is a report from steamcommunity.com :

Black screen when starting When I start the game from a Steam or desktop icon, I see the NGuard logo and the game starts in full screen mode. The screen is blank and I can't hear anything. As of February 14, 2024, I am using the latest version and my graphics card drivers are also the latest. Is there any way to report this problem to Arrowhead and find a solution?

We have collected some solutions that have proven to be effective based on this report.

Solution: Helldivers 2 starts with black screen

Method 1: Wait for a few minutes

As a popular game, there are many players. When countless players play the game at the same time, the server will reach its maximum capacity. The game takes time to connect to the server, and this time will be longer.

For example, you might see a message showing that the server is full . This usually means that the server is full. So you need to wait until there is a space available.

Method 2: Restart Helldivers 2

Restarting the game can provide a clean environment for the game to run, potentially solving various problems that may accumulate during the game. You can also try this to see if the Helldivers 2 black screen error goes away.

Method 3: Restart your computer

The Helldivers 2 black screen error may be caused by some temporary faulty files on the computer. You can delete these files by restarting your computer.

Method 4: Delete user_settings.config file

Many users solve this problem by deleting the user-settings.config file. You can also try this method.

Step 1. In File Explorer, go to C:\users[your username]\appdata\roaming\arrowhead\helldivers2 .

Step 2. Locate the user_settings.config file and delete it.

Step 3. Restart Helldivers 2.

Step 4. If you have played games before, select your language and settings.

Method 5: Edit the Helldivers 2 configuration file

If you don't want to delete the user_settings.config file, you can edit the configuration file to prevent Helldivers 2 from starting in full screen mode.

You can use the steps mentioned above to find the user_settings.config file . After that, you need to open the configuration file using Notepad and change the fullscreen field from true to false .

Method 6: Change the full screen mode of Helldivers 2

One user also reported this solution:

Switch Helldivers 2 to borderless window mode before closing the game, and then you can switch back to full screen mode when the game is turned on without any problems.

If you still have a black screen when Helldivers 2 boots after trying the above solution, you can try this method.

Method 7: Verify game files

Verifying game files to resolve any missing or damaged files is a harmless step. This is usually the last option for players who have problems with startup.

To do this, you need to go to the Steam library for Helldivers 2, right-click on the game, select Properties , and navigate to the Installed Files tab to verify file integrity.

Method 8: Reinstall the anti-cheating system

Some players said there was an error in the anti-cheating system, resulting in some files being corrupted. These corrupt files may be the reason for the black screen when Helldivers 2 starts up. After reinstalling the anti-cheat app, they can play Helldivers 2 normally.

Method 9: Reinstall Helldivers 2

Reinstalling the game can provide a completely new starting point, including all game files, configurations, and settings, which can often solve various issues that may affect gameplay. This also installs the latest version of Helldiver 2, which may contain fixes for Helldiver 2 black screen errors.

Method 10: Disable Steam Overlay

Disabling Steam Overlay can be an effective troubleshooting step for solving black screen issues in games like Helldivers 2. It can specifically address issues related to overlay conflicts, resource consumption, compatibility issues, graphics card driver interference, or temporary failures.

Method 11: Fix GPU problem

Here are two common situations:

• For AMD Radeon users: If you have an AMD Radeon 7000 series graphics card, the game may not run as expected until the developer releases a solution. This issue has been confirmed and developers are currently working on addressing this issue.
• For NVIDIA users: If you are using an NVIDIA graphics card, disabling the feature called image scaling in the NVIDIA control panel may resolve the black screen issue.

These are the solutions you can try if you encounter a black screen when starting Helldivers 2. We hope you can find effective solutions here.

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