Fixed: The Last of US Part 2 Remastered Incompatible GPU Error

The Last of Us Part II Remastered: Troubleshooting the Incompatible GPU Error

Encountering the "A GPU supporting D3D feature level 12 or higher is required" error when launching The Last of Us Part II Remastered? This guide provides solutions to resolve this issue, whether it's a genuine hardware limitation or a software problem.

The error message often points to insufficient graphics card capabilities. However, outdated drivers, low virtual memory, or corrupted game files can also trigger this problem. Let's explore effective solutions:

Solutions to Fix the Incompatible GPU Error

1. Verify GPU Compatibility:

First, confirm your graphics card meets the minimum requirements. Use DirectX Diagnostic Tool (dxdiag) to check your GPU's supported Direct3D feature levels.

• Press Windows R, type dxdiag, and press Enter.
• Navigate to the Display tab. The supported feature levels are listed.

If D3D feature level 12 isn't supported, a GPU upgrade is necessary. Otherwise, proceed with the following steps.

2. Update Graphics Drivers:

Outdated drivers are a common culprit. Update your graphics card drivers:

• Right-click the Start button, select Device Manager.
• Expand Display adapters, right-click your graphics card, and select Update driver.

3. Clean Driver Reinstallation:

Leftover driver files can cause conflicts. A clean installation is recommended:

• Use a tool like Display Driver Uninstaller (DDU) to completely remove existing drivers.
• Download the latest drivers from your graphics card manufacturer's website (e.g., NVIDIA, AMD).
• Install the newly downloaded drivers.

4. Adjust Virtual Memory:

Insufficient virtual memory can also trigger this error. Increase your virtual memory allocation:

• Open Windows Settings, go to System > About > Advanced system settings.
• Click Settings under Performance, then the Advanced tab.
• Click Change in the Virtual memory section.
• Uncheck Automatically manage paging file size for all drives.
• Select Custom size, set a minimum of 1.5 times and a maximum of 3 times your physical RAM.

5. Verify Game File Integrity:

Corrupted game files can lead to errors. Verify your game files' integrity (Steam instructions below):

• Right-click the game in your Steam Library, select Properties.
• Go to the Local Files tab and click Verify integrity of game files.

Conclusion:

By following these steps, you should be able to resolve the "Incompatible GPU" error in The Last of Us Part II Remastered. If the problem persists, consider reinstalling the game or contacting support for further assistance. For data recovery needs, MiniTool Power Data Recovery is a recommended tool.

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