KB5035853 Fails to Install on Windows 11: Fix It Now!

Solution to Windows 11 KB5035853 Update installation failed (Error code 0x80240035)

On March 12, 2024, Microsoft released Tuesday updates for patches for Windows 11 23H2, 22H2 and 21H2 - KB5035853 and KB5035854. However, many users report encountering the error code 0x80240035 when installing KB5035853, causing the installation to fail.

In addition to 0x80240035, you may also encounter other error codes such as 0x80240008, 0x80073712, 0x80070002, or 0x80070003. These errors can be caused by a variety of reasons, including system file corruption, security software conflicts, update components corruption, service issues, SoftwareDistribution file corruption, and so on.

Here are some solutions:

Method 1: Restart related services

Restart Windows Update-related services:

1. Press Windows R to open the Run dialog box.
2. Enter services.msc and click OK to open the service application.
3. Find the "Background Intelligent Transfer Service", "Cryptographic Service", and "Windows Update" services and restart them one by one.

Method 2: Run the Windows Update troubleshooter

Using the Windows Update troubleshooter:

1. Press the Windows I key to open the settings window.
2. Go to System > Troubleshooting .
3. Click on other troubleshooter , and then click Run next to "Windows Update".

Method 3: Run SFC and DISM

System file corruption may cause update failure. Fixed using SFC (System File Checker) and DISM (Deployment Image Services and Management) tools:

1. Enter "Command Prompt" in the search bar, right-click and select "Run as administrator".
2. Enter sfc /scannow and press Enter.
3. Then, enter the following commands in turn and press Enter after each command:
   • Dism /Online /Cleanup-Image /CheckHealth
   • Dism /Online /Cleanup-Image /ScanHealth
   • Dism /Online /Cleanup-Image /RestoreHealth

Method 4: Reset Windows Update Components

Reset Windows Update components:

1. Enter "Command Prompt" in the search box, right-click and select "Run as administrator".
2. Run the following commands in turn, and press Enter after each command: net stop wuauserv net stop cryptSvc net stop bits net stop msiserver
3. Go to C:\\Windows\\SoftwareDistribution folder, press Ctrl A to select all files and folders, and then right-click to select "Delete".
4. After clearing the folder, you can restart the computer, or enter the following commands in the command prompt and press Enter to restart the Windows Update related services: net start wuauserv net start cryptSvc net start bits net start msiserver
5. Run Windows Update again to check whether KB5035853 still fails to install.

Method 5: Manually download and install KB5035853

If the above method does not work, you can try manually downloading and installing KB5035853. You can search and download it to your computer by visiting the official Microsoft Update Directory website, and then install it.

Backup files before installation

Before fixing the issue and successfully installing KB5035853, it is best to back up important files first, as various problems may occur during the update process, such as deleting files. Backup software such as MiniTool ShadowMaker can help you do this.

If the problem still cannot be solved, it is recommended that you seek official Microsoft technical support.

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