Windows 11 KB5055528: What's New & What if It Fails to Install

Windows 11 KB5055528 (released on April 8, 2025) Update detailed explanation and troubleshooting

For Windows 11 23H2 users, Microsoft released the KB5055528 update on April 8, 2025. This article describes the improvements to this update and provides a solution to the installation failure.

KB5055528 update content:

This update brings many improvements and new features to Windows 11 23H2 users:

• File Explorer: Improved text scaling and improved accessibility to the file opening/save dialog and copy dialog.
• Settings page: Added "Top Card" function to quickly view the specifications of key devices such as processor, memory, storage and GPU.
• Input Experience: Touch keyboard adds gamepad keyboard layout and supports button accelerators (for example, the X key is for backspace and the Y key is for spaces).
• Security Update: Fixed security vulnerabilities in the operating system and added support for Daylight Saving Time (DST) changes.

Additionally, this update fixes some known issues such as the issue where ctfmon.exe may stop responding when copying data in some applications.

KB5055528 download and installation method:

We recommend that you download and install the latest updates as soon as possible to fix existing vulnerabilities and get a better experience. The following is how to download KB5055528 by setting up:

Step 1: Right-click on the Windows icon and select Settings .

Step 2: Click Update & Security > Windows Update .

Step 3: In the right pane, click Check for updates to search for new updates.

Step 4: After the update appears, click Download and Install to start the installation.

Follow the on-screen instructions to complete the entire process.

Solution to the installation failure of KB5055528:

If you encounter the problem of failing installation of KB5055528, please try the following method:

Method 1: Run the Windows Update Troubleshooter

First, run the Windows Update Troubleshooter to diagnose and fix issues that prevent Windows Update from running properly.

Step 1: Press Win I to open the Settings app.

Step 2: Click Update & Security > Troubleshoot .

Step 3: Under the recommended troubleshooter , click Other Troubleshooter .

Step 4: Under Start and Run , expand Windows Update and click Run Troubleshooter .

This detection process may take some time, please be patient.

Method 2: Download from Microsoft Update Catalog

If the automatic update fails, you can try to download the update from Microsoft Update Catalog.

Step 1: Visit the Microsoft Update Catalog page, type KB5055528 in the box, and press Enter .

Step 2: Select the update that meets your system requirements and click Download .

Step 3: In the new window, click the provided link to start the download.

Step 4: After the download is completed, double-click the installer to install.

Method 3: Start Windows Update Service

Starting the Windows Update Service ensures that the device can correctly receive and install operating system updates.

Step 1: Press Win R key to open the Run dialog box.

Step 2: Type services.msc in the box and press Enter .

Step 3: Locate Windows Update , right-click it and select Properties .

Step 4: Change the startup type to Automatic and click Start > Apply > OK .

The same steps are performed for the Background Intelligent Transfer Service (BITS), the Encryption Service , and the Windows Installer Service.

Method 4: Check and repair system files

Checking and repairing system files can ensure the integrity of the operating system core files.

Step 1: Type cmd in the Windows search box, and press Shift Ctrl Enter to open the command prompt with administrator permissions.

Step 2: Type DISM.exe /Online /Cleanup-Image /Restorehealth in the window and press Enter .

Step 3: After the process is over, type sfc /scannow and press Enter .

Wait patiently for the process to complete.

Method 5: Reset Windows Update Components

Resetting Windows Update Components can solve various problems that prevent updates from running properly.

Summarize:

This article introduces the new features and download methods of the Windows 11 KB5055528 update, and provides multiple solutions when installation fails. Hope this information is helpful to you.

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