Fix: OneNote Sync Error Code E0000024 – Unable to Sync Issue - MiniTool

What is the OneNote sync error code E0000024? Why does the error code happen? How to get rid of the sync error? Many Windows or Mac users reported that this error commonly occur recently. This post on MiniTool Website will be helpful to resolve the issue.

Why Does the Error E0000024 Happen?

Before you start the following methods to fix the error code E0000024, you can figure out why the issue happen.

There are some major culprits that trigger the error E0000024:

1. Missing or corrupted SkyDriveAuthenticationProvider key.
2. OneNote program bugs or glitches.
3. Inconsistent or corrupted OneDrive cached credentials.
4. Corrupted login data in Keychain Access.

Targeting these possible reasons, you can go to the next part to apply these methods for troubleshooting. If the following methods still can’t resolve this issue, you can consider changing to another free sync tool – MiniTool ShadowMaker – to sync the files or folders.

MiniTool ShadowMaker is free backup software, and at the same time, you can use it to sync data and clone disks. To improve the experience, the program offers some advanced features and functions. You can sync data in a quick and easy way. Its intuitive interface will make the process easier.

Related article: How to Take Notes with OneNote on Win 10

How to Fix the OneNote Sync Error Code E0000024?

Fix 1: Keep OneNote Up to Date

If you have a long time ignoring to update the program, you can check for that and that can help fix some program bugs and glitches.

Step 1: Open Microsoft Store and go to Library.

Step 2: Click on Get Updates to check for available app updates and if OneNote needs to update, you can click the Update button next to it.

Once it finishes, you can restart the program to try syncing again.

Fix 2: Create the SkyDriveAuthenticationProvider Key

Since the missing SkyDriveAuthenticationProvider key can lead to the OneNote sync error E0000024, you can create this key to see if the error can be fixed.

Step 1: Open Run by pressing Win R and input regedit to enter.

Step 2: Copy and paste this path in the address bar and press Enter to locate it.

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\16.0\Common\Internet

Step 3: When you get there, right-click on the space from the left panel and choose New > String Value.

Step 4: Name the it as SkyDriveAuthenticationProvider and double-click on it to set its default value to idcrldisable.

Then click OK to save the changes and restart your computer to check if the error has been fixed.

Fix 3: Remove OneDrive Cached Credentials

To resolve the corrupted OneDrive cached credentials, you can clear them and see if that can fix E0000024.

Step 1: Input Credential Manager in Search and open it.

Step 2: Choose Windows Credential and expand the OneDrive Cached Credential under the Generic Credentials section.

Step 3: Then click Remove to delete the credentials.

Related article: How to Fix We Can’t Sign You in With This Credential Error?

Fix 4: Reset OneNote and OneDrive

You can repair OneDrive or OneNote bugs by resetting the programs. The process is easy to go. Here is the way.

Step 1: Open Settings by pressing Win I and go to Apps.

Step 2: Locate and click on the OneNote program to click the Advanced options link.

Step 3: Scroll down to select Reset. But notice that the Reset option will delete the data so you’d better back up the data with MiniTool ShadowMaker in advance.

Then you can do the same thing to locate and reset the OneDrive program as the above steps.

Wrapping It Up

How to fix the OneNote sync error code E0000024? You can try the above methods one by one to check if the issue can be resolved or you can try another tool – MiniTool ShadowMaker – to sync your files.

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