在线客服系统的原理解决方法
在线客服系统的原理
在线聊天是怎么做的?
生成js代码然后内嵌到网页上是怎么做的?
有没有做过的说一下这两部分的原理
------解决方案--------------------
简单的在线客服原理基本也没什么内容,就这么几步
第一步,注册用户(在数组库中创建ID)
第二步,生成调用JS(至少要给用户一个点击的按钮不是?)
第三步,创建聊天内容临时库(点击按钮后,跟据链接来获得用户ID,来创建 一个可识别的临时库,当然了,如果用户不在线可改为留言)
第四步,显示记录(常讲的AJAX 定时请求服务器,显示临时库中的聊天记录)
------解决方案--------------------
简单分析一下
首先你需要判断这个用户的cookie(你可以给他个匿名的权限,无需用户名和密码),如果这个cookie没有值,先给值 然后调用那个js,出来的就是你在线客服的页面 至于这个页面怎么让客服和用户沟通 那就多了 没有仔细研究过。
------解决方案--------------------
------解决方案--------------------
学习,
接分
------解决方案--------------------
学习,一下,
------解决方案--------------------
学习下,接分
------解决方案--------------------
学习一下

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