IT operation and maintenance technical tools that 99% of network management and maintenance personnel must master

IT operation and maintenance technical tools that 99% of network management and maintenance personnel must master
With the deepening of informatization construction, enterprise IT systems are becoming increasingly complex. The various network equipment, servers, databases, computer room environments, middleware, business systems, etc. make it difficult for IT operation and maintenance personnel to deal with it calmly, even if they work overtime to maintain, deploy, and manage Business interruptions often occur due to equipment failure, seriously affecting the normal operation of the enterprise. Part of the reason for these problems is the sluggishness and backwardness of enterprises in modern IT operations and maintenance, as well as the lack of IT operation and maintenance technical tools such as event monitoring and diagnostic tools, because without the support of efficient technical tools, it is difficult to proactively and proactively resolve fault incidents. Fast processing.
There are efficient IT operation and maintenance technical tools, how are these tools applied, how are they used, and where do they help us in our work? I use SITEVIEW ITOSS to analyze the automation and efficient management and maintenance of servers and server applications and other equipment management:
SAM (Server and Application Management) focuses on fault monitoring and performance management of application systems, servers and network equipment on local area networks, wide area networks and the Internet. It can conduct comprehensive and in-depth monitoring and management of application systems, servers, virtual machines, middleware, databases, emails, WEB systems, DNS systems, FTP systems, e-commerce systems, storage, computer room environments, etc. It is convenient for system managers to know the operating status of the entire IT system at any time, and it can monitor key applications of the enterprise IT system in real time from the application level.

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SAM main function analysis:
Omnipotent monitoring: Provides monitoring of more than 10,000 indicators, and can provide comprehensive monitoring of servers, databases, virtual machines, middleware, enterprise applications, storage environments, etc. of various operating systems.
Server monitoring and management: Monitors that support basic server performance data such as CPU, memory, disk space, services, processes, network cards, physical/logical ports, error logs, event logs, UNIX LOG files, files and directories.
Service hardware monitoring: Supports monitoring of server hardware based on IPMI, proxy, SNMP and other methods.
Application monitoring and management: supports WEB, Email, DNS, FTP, ERP, CRM, MIS, middleware, finance, Tomcat, Apache, e-commerce, etc.
Middleware monitoring: supports Weblogic, Websphere, Mq, nginx, Dynamo, Tuxedo, LotusNotes, etc.
Database monitoring: supports Oracle, SQL, MYSQL, DB2, SYSBASE, etc.
Virtual machine: supports VMWARE, CitrixXenServer/XenApp
Storage: Supports IBM, HP, ECM, Huawei and other types of storage.
Complete log monitoring: supports server system logs, UNIX/linux application logs, WINDOWS EVENTLOG logs, SYSLOG logs, TRAP logs and other types of log monitoring.
Agent non-agent support: supports agent and non-agent monitoring server monitoring.
Monitoring counters: Customizable monitors that support business-oriented monitoring; provide dynamic parameter models of monitors, and monitor indicators are dynamic; some monitors provide the concept of counters, which can be obtained through real-time interaction with monitored equipment and applications Counter list makes monitoring more comprehensive.
Custom query monitoring: Supports multiple types of custom query monitoring, including SNMP MIB query, SNMP OID query, ORACLE, SQL, MYSQL and other database SQL statement queries.
Computer room monitoring: Supports monitoring of computer room temperature, humidity, water leakage, UPS, air conditioners, PDU and other computer room environmental equipment.
Visio diagram data display: Users can easily use Visio to customize physical, logical, application, rack and other topological views. Through the red, yellow and green status lights, the operating status of each application system, server, middleware, etc. is intuitively reflected in the topology diagram. , which well meets the needs of managers at different levels to intuitively understand the operating status of complex systems.
Accurate and real-time alarm platform: Provides multiple alarm methods such as sound, light, and electricity to ensure that failure warnings and alarms are notified to relevant maintenance personnel in a timely manner, effectively reducing failures and possible losses caused by failures. The choice of multiple alarm strategies helps IT operation and maintenance personnel quickly locate faults while avoiding repeated alarms from the equipment.
Fault alarm console: including event filtering mechanism, fault event reporting mechanism, fault event presentation filtering, fault event storage filtering, fault event confirmation and other processing mechanisms to effectively avoid false positives and negatives.
Fault event handling: For faults that occur in the system, system managers can promptly handle them through fault confirmation, automatic fault recovery, and fault chain diagnosis.
Alarm sending method: Supports multiple methods such as short message, system log, sound, remote sound, email, script, WeChat, etc. to send alarms in a timely manner.
Accurate fault location: rapid fault location can be achieved in one step
Locate the source equipment of the fault, quickly locate it, handle the fault in a timely manner, and effectively prevent the fault from occurring.