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What is the error code 10071 on China Unicom Internet TV?

步履不停
Release: 2019-06-13 16:30:57
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What is the error code 10071 on China Unicom Internet TV?

China Unicom Internet TV has error code 10071 error message:

Page access timeout and no response (only Huawei box will report this error),

The cause of the failure is:

1. The network is not connected;

2. The broadband IP address is not within the range;

3. The business account and the set-top box do not match;

Processing method:

1. Check whether the IPOE account and password are correct;

2. Obtain the IP of IPOE Address, contact the platform staff to check;

3. Contact the staff to check whether the business account and the MAC address of the set-top box match. If they do not match, you need to replace the set-top box in the business hall and open an account again.

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