What should I do if Thunder cannot be opened and crashes?

Solutions to frequent Xunlei crashes:
1. Usually after Xunlei crashes, Xunlei 9 will be automatically diagnosed. You can wait until the diagnosis is completed. , check what problem caused Xunlei to crash, click Repair, restart Xunlei to see if it can solve your problem.

2. Reinstall, repair and uninstall and reinstall.

Related recommendations: "FAQ"

Method:

(1) You can download the directory "Thunder Find the uninstaller of "uninstall_xl7" in the "Network" folder. After opening the program, you can first use "Reinstall Repair" to see if your problem can be solved;

(2) If it cannot be solved by reinstalling the repair method, please choose the "Uninstall Thunder 9" method;

(3) Make sure to completely delete Thunder 9 and all components;

(4) The uninstallation is complete, but some junk files may remain and need to be deleted by yourself; you can re-enter Thunder 7 In the installation directory, check the remaining files and delete the useless files again;

(5) After successfully uninstalling Thunder 7, you can log in to the Thunder Software Center, find the latest version of Thunder 7, and re-install it. Just install the drive once (if it was installed on the D drive, it is recommended to install it on the E or F drive when you reinstall).

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