No response when using HDMI cable to connect computer and monitor

On the computer, you need to connect it to the computer’s independent graphics card. After connecting, you usually need to restart the computer to let it automatically recognize the monitor. In addition, if the monitor has a signal input option, The signal input needs to be adjusted to HDMI.

When the laptop's HDMI interface becomes unresponsive, it is recommended to eliminate it through the following methods:

1. First confirm whether the external monitor is converted by pressing FN F4 after inserting the HDMI cable. If not, press the shortcut key, there will be no response.

2. If there is no response after pressing the shortcut key, it is recommended to download the graphics card driver for your model and operating system through Samsung's official website and install the shortcut key software and observe.

3. If it doesn't work, it is recommended to replace other HDMI cables and observe to verify whether it is a problem with the HDMI cable itself.

4. If the above method does not work, it is recommended to take the notebook to a Samsung authorized after-sales service center for testing.

For more related questions, please view: FAQ

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