What should I do if an error occurs when decompressing audio or video?

prWhat should I do if an error occurs when decompressing audio or video?

When we pulled the file to Premiere, a "Video import failed" prompt appeared. It says the file has no video or audio stream.

At this time we open the format factory and click the ".mp4" button.

Click the "Add File" button in the pop-up window, find and select the video file that failed to be imported just now. Click "Open".

After seeing that the video is selected, click "OK".

#After confirming that the video file is in the conversion directory, click the "Start" button to start file conversion.

Find the converted video file in the export directory of Format Factory, pull it into Premiere, and find that the import is successful and can be used.

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