Right-click on My Computer, open "Manage", and check whether your headset is correctly recognized under "Audio Input and Output" in "Device Manager"
Click the start menu icon, open settings, find "Microphone" under "Privacy", and make sure the microphone setting is turned on
Open Control Panel, find "Hardware and Sound", then click "Manage Audio Devices".
Under the "Playback" tab, click "Speaker", right-click, and select "Enable" so that you can use the headset to hear the sound.
Under the "Recording" tab, click "Microphone", right-click and select "Set as Default Device" and "Set as Default Communication Device". Then click Microphone Properties and adjust them as needed.
Click "Stereo Mix", right-click and select "Disable"
Generally you can complete the above operations Problem solved.
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