What should I do if the computer does not shut down?
Right-click the Start button in the lower left corner of the computer.
Click "Settings".
Click "System".
Click "Power & Sleep".
Click "Additional Power Settings".
Click "Choose what the power buttons do."
Click "Change settings that are currently unavailable".
Uncheck "Enable Fast Startup".
Click "Save Changes".
Return to the desktop and click Start in the lower left corner.
Click on the power option and shut down.
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