Solution: First press the "win r" key combination on the keyboard to open the "Run" dialog box, execute "services.msc" in the input box to open the service; then double-click in "Services" to open "Plug" and Play", select "Stop", click "OK to exit"; finally restart the service and restart the computer.
The operating environment of this article: Windows 10 system, DELL G3 computer.
The solution to the unknown USB device (device descriptor request failed) is as follows:
Right-click the Windows logo key in the lower left corner and click Run or press the Windows R key to open the run window
After the run dialog box pops up, enter services.msc in the input box and press Enter to open the service
The items inside are sorted in alphabetical order Flashback, scroll down to find Plug and Play, double-click to open it
First stop the service, click OK to exit, then double-click to restart the service
Click OK to exit, and then restart the computer. After the restart, the repair is successful
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