Why is the printer not working?
Reasons why the printer does not work: 1. There are other printers on the computer besides the network printer; 2. The network cannot be connected or the computer is not in the same workgroup due to recent settings changes; 3. Installation The printer's computer has canceled printer sharing; 4. There is a problem with the print driver.
The operating environment of this article: Windows 7 system, DELL G3 computer
1. In addition to the network printer, there are other printers on your computer. And you set other printers as the default printer (to check: Start-Settings-Printers and Faxes, see if the printer with a black check mark is a network printer, if not, right-click on the network printer and select The device can be the default printer)
2. Your network connection cannot be connected or because of the settings changes in the past two days, your computers are no longer in the same workgroup. Because yours is a LAN printer, you Check whether you can see the workgroup's computer in Network Neighborhood. If you can't see it, check that the network cable is connected after the incident and that the network card has not been changed in the past two days (if you can access the external network, skip it) this check). After checking that there is no problem with the hardware device, check whether your computer and the computer where the printer is installed are in the same workgroup (usually MSHOME, the check method is: right-click on My Computer-Properties-Computer Name, there is a workgroup below) , if it is not in a workgroup, change it (the change method is: right-click on My Computer-Properties-Computer Name, there is a "Change" button below, click it to set the workgroups of the two computers Just make it the same.
3. The computer where the printer is installed has canceled the printer sharing. To check, enter "\\***.***.***. in the address bar of the IE browser. ***\" and then press Enter (where ***.***.***.*** is the IP address of the computer where the printer is installed). Check to see if there is a printer. If so, this step is omitted. If not, set up printer sharing (the setting method is: open Network Neighborhood on the computer where the printer is installed, click "Set up home and small office networks", and follow the prompts to the next step)
4. If you still can't print after completing the above two steps, there may be a problem with the print driver. You can first try to see if you can print on the computer where the printer is installed. If not, don't say anything and install the printer again. ; If it can, it proves that the shared printer driver on your computer is damaged. You can connect the printer again (the installation method is to enter "\\***.***.** in the address bar of the IE browser). *.***\" and then press Enter (where ***.***.***.*** is the IP address of the computer where the printer is installed). Check to see if there is a printer among them. Double-click this printer. , it will prompt you to install. There is also a question that you may have a virus. Ignore it and click OK)
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