Apple Limited Warranty means that the manufacturer is contractually obligated to replace product parts that are damaged or defective during the life of the product, but the manufacturer is not legally obligated to replace parts that are not mentioned in the warranty, or that are consumed or damaged or misused parts.
#The operating environment of this tutorial: iOS 16 system, iPhone 14 mobile phone.
What does Apple Limited Warranty mean?
A limited warranty is when the manufacturer is contractually obligated to replace parts of a product that are damaged or defective during the life of the product. However, manufacturers are not legally obligated to replace parts that are not covered by the warranty, or that have been damaged or misused by the consumer.
In terms of product after-sales service and consumer protection, many consumers (including staff of some consumer protection organizations) do not have a clear understanding of the concepts of warranty and repair. When buying the product, the merchant made a promise of three-year, five-year or even lifetime warranty. When it actually broke down and went to repair it, he received a list of replacement parts and repair labor costs. The merchant explained that "warranty" does not mean "guaranteed repair."
Common after-sales services include: three guarantees, namely repair, replacement and refund; telephone return visit or direct door-to-door return visit; responsible for after-sales maintenance services of products; technical Guidance on aspects; installation and debugging of specific products; replying to consumer questions, answering consumer inquiries, and handling consumer opinions; after-sales service is also a part of sales, and its importance is self-evident.
For more related knowledge, please visit the FAQ column!
The above is the detailed content of What does Apple Limited Warranty mean?. For more information, please follow other related articles on the PHP Chinese website!