Home Common Problem What should I do if I can't find a fingerprint reader that supports Windows Hello fingerprint?

What should I do if I can't find a fingerprint reader that supports Windows Hello fingerprint?

Feb 22, 2023 pm 04:41 PM
windows fingerprint reader

The solution to the problem that the fingerprint reader that supports Windows Hello fingerprint cannot be found: 1. Right-click "Computer" on the desktop and select "Manage" to enter the computer management interface; 2. Find it in the middle panel "Biometric Device"; 3. Select "Update Driver" to enter the driver update interface; 4. Click "Automatically search for updated driver software", and then wait for the driver to be searched and downloaded and installed.

What should I do if I can't find a fingerprint reader that supports Windows Hello fingerprint?

#The operating environment of this tutorial: Windows 10 system, Lenovo Xiaoxin Air15 computer.

What should I do if I can’t find a fingerprint reader that supports Windows Hello fingerprint?

Solution:

Right-click "Computer" on the desktop and select "Manage" to enter the computer management interface. At this time, select "Device Manager" in the sidebar. As shown in the picture:

What should I do if I cant find a fingerprint reader that supports Windows Hello fingerprint?

# We found the "Biometric Device" in the middle panel. After unfolding it, we found that our fingerprint device was marked with an exclamation mark. As shown in the picture:

What should I do if I cant find a fingerprint reader that supports Windows Hello fingerprint?

What should I do if I cant find a fingerprint reader that supports Windows Hello fingerprint?

Right-click the problematic device and select "Update Driver" to enter the driver update interface. At this point we click "Automatically search for updated driver software", as shown in the picture:

What should I do if I cant find a fingerprint reader that supports Windows Hello fingerprint?

The computer will search for the driver and download and install it, as shown in the picture:

What should I do if I cant find a fingerprint reader that supports Windows Hello fingerprint?

When you see the "update successful" prompt, it means that the driver has been updated and you can use the fingerprint sensor! As shown in the picture:

What should I do if I cant find a fingerprint reader that supports Windows Hello fingerprint?

#For more related knowledge, please visit the FAQ column!

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