OpenAI will submit remedies against ChatGPT ban in Italy, promising more transparency in handling user data

News on April 6, ChatGPT is a chatbot launched by OpenAI in November 2022, which became popular all over the world within a few months. However, this chatbot has caused data security and privacy concerns in many European countries. Among them, Italy was the first country to take action.

The Italian privacy watchdog will meet with OpenAI representatives on Wednesday local time to discuss a temporary ban on the use of ChatGPT in the country. OpenAI said it was willing to work with Italian authorities to ensure compliance with privacy regulations.

The Italian Data Protection Authority (Garante per la Protezione dei Dati Personali) said today that OpenAI plans to submit remedial measures to the Italian authorities on Thursday local time to seek to alleviate Italian concerns.

The Italian Data Protection Authority said that during a video conference on Wednesday night local time, OpenAI promised to be more transparent in the way it handles user data and verifies the age of users. The agency said it would evaluate the measures proposed by OpenAI.

According to IT House’s understanding, Italy announced last week that it would temporarily ban ChatGPT from operating in its territory based on the EU’s General Data Protection Regulation (GDPR) law. In addition, the Italian Data Protection Authority launched an investigation into ChatGPT for alleged violations of privacy rules at the end of last month. The agency believes that on March 20, user conversation data and payment service payment information were lost on the ChatGPT platform. In addition, the platform did not inform us of the collection and processing of user information, and lacked a legal basis for collecting and storing large amounts of personal information.

According to Italy’s request, OpenAI must notify the regulator through its representative in Europe within 20 days of the measures taken by the company to implement its request, otherwise it will be fined up to 20 million euros or the company’s global annual turnover 4 % penalty.

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