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How to contact github customer service

Apr 10, 2023 am 09:47 AM

You may want to contact GitHub customer service because you need help, solve account problems or errors, get more support and suggestions, etc. This article will introduce you to a series of solutions and resources so you can find ways to contact GitHub support.

GitHub provides rich documentation and community support, and responds quickly. If you need help, it is best to try to find answers on the website first, which may be more efficient than asking questions directly.

  1. GitHub official documentation resources

GitHub official documentation resources provide a large amount of help information, tutorials and guides, covering almost all common topics, including:

  • Account issues
  • Repository usage
  • API usage
  • Community support

By visiting the GitHub official website (https:/ /github.com/), you can see the link to the document and click to access it.

  1. GitHub Official Community Support

If you can't find a solution in the documentation, the GitHub Official Community can help you. The GitHub community, made up of developers, users, and GitHub staff, is a platform for sharing experiences and concepts.

You can find extensive help documentation, tutorials and guides, and you can share your questions with others and benefit from their experience by asking questions. The GitHub community currently has many categories and tags, and you can easily choose the right topic according to your needs.

  1. GitHub customer service contact information

If you cannot solve the problem and need to contact GitHub customer service, there are three contact methods:

  1. GitHub Official Support Form

The GitHub Official Support Form is a simple submission form that allows you to submit detailed questions and information. GitHub staff will get back to you as soon as possible after processing your information.

  1. GitHub Official Social Media Accounts

GitHub has accounts on social media platforms such as Twitter, Instagram, Facebook, and LinkdIn. You can send a message directly or leave a message under their published post and wait for a reply.

  1. Send an email to the email address to contact support

If you cannot contact GitHub customer service through the above two methods, you can send an email to GitHub Support department. This address is: support@github.com.

In general, GitHub's support resources are very complete, if you can find the answer in the official documentation and community, then try to prioritize these methods. If these solutions don't help you resolve your issue, consider contacting GitHub Customer Service using one of the three contact methods above.

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