What should hospitals consider when using artificial intelligence in the emergency room?

RapidAI’s Mary Hardcastle looks at advancements in healthcare technology and explains what hospitals need to do to implement artificial intelligence in the emergency room.

Despite incredible advances in health technology over the past decade, many hospitals were still reluctant to make meaningful changes to the way their emergency departments operated—until COVID-19 revealed Inefficiencies and pain points have long plagued the process and exposed legacy systems' inability to cope with significant operational challenges at a time when the stakes of triaging the emergency department for patients with emergencies have become higher.

In a recent survey of senior healthcare executives, 98% said their organizations have implemented or are planning to implement an AI strategy. As hospitals around the world emerge from the pandemic and rethink new solutions to old problems in workflow, here are five considerations for reviewing and implementing new technologies to realize the full range of clinical, operational and financial gain.

Technology doesn’t need to be complex to be valuable

In many cases, intuitiveness and usability are directly related to the value of the technology. Assess technology commitment and sensitivity. New tools should undoubtedly reduce physician burnout, not contribute to it. For example, RapidAI's advanced imaging and workflow technology allows physicians to view CT images from their mobile devices anytime, anywhere, giving them greater flexibility and increasing the speed of patient care.

Make interoperability and transparency a priority

Interoperability goes hand in hand with value by saving time, reducing redundancy and enabling more actionable data. However, it is not only critical that the solution integrates with your current technology and processes, but also those that you may consider using in the future. Ultimately, the more integrated and interoperable a solution is, the more scalable it is.

Transparency is another major factor to consider when reviewing new technologies. Increasingly, we are seeing the data and algorithms that drive our healthcare systems come under increased scrutiny as it relates to privacy, bias, accuracy, and more. By performing due diligence and digging deeper during the review process, you will be better equipped to ultimately provide the most equitable and ethical patient care.

Data is a key component in measuring impact

Choose a tool that gives you powerful and rich data on usage, efficiency and results to ensure you understand how it works, what it produces ROI and identify where your team and technology can improve.

Valuable analytics solutions like Insights provide automated reporting and data to help hospitals and multi-site systems standardize patient care processes and protocols, make better financial decisions, and achieve operational excellence.

The key to unlocking technology’s full potential? Effective training and support

A big part of maximizing the full potential of clinical technology is educating those who use it day in and day out Effective training. Look for companies that offer comprehensive training opportunities and end-to-end support to implement, adopt, learn, and use the platform with confidence and ease.

Take clinical validation at face value

The best technology is likely to attract the best talent, so consider the medical experts involved in product development, find key opinion leaders you trust and expect to be Clinical validation throughout the process. As you consider new technologies, include key stakeholders (including physicians, nurses, and support staff) in the process to determine whether the new technology is a good fit.

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