Survey report: Some companies are using ChatGPT to replace employees

News on February 27, since the artificial intelligence chat robot ChatGPT was launched, it has affected all walks of life. Earlier this month, career consulting platform Resumebuilder.com surveyed 1,000 business executives who use or plan to use artificial intelligence ChatGPT. The survey found that nearly half of the respondents’ companies have started using ChatGPT. About half of the respondents who use ChatGPT said that ChatGPT has begun to replace their company's employees.

But these companies that adopt ChatGPT also warn, "Don't rely on it to do anything important."

Since ChatGPT was launched, it seems to have been everywhere and even occupied a place in important business decisions. Artificial intelligence start-up OpenAI launched ChatGPT at the end of November last year.

"People are very excited about using ChatGPT," Stacie Haller, chief career advisor at Resumebuilder.com, said in a statement. "Because this new technology is just emerging in the workplace, Employees certainly need to consider how it will impact their current job responsibilities. The results of this survey show that enterprises want to use ChatGPT to simplify some tasks."

Business executives who are already using ChatGPT said that their companies use Reasons for ChatGPT varied, with 66% for writing code, 58% for copywriting and content creation, 57% for customer support, and 52% for recording meeting summaries and other documents.

In the personnel recruitment process, 77% of companies that use ChatGPT said they use ChatGPT to help write job descriptions, 66% use it to draft interview invitation letters, and 65% use it to respond to emails from job applicants.

ResumeBuilder.com website states: "Overall, most business executives are impressed with ChatGPT's work." "55% think the quality of ChatGPT's work is 'excellent,' and 34% think 'Very good.'"

Although business executives are enthusiastic about the potential of ChatGPT, there is also a lot of criticism of this artificial intelligence chat tool in the industry, including concerns that ChatGPT may lead to cheating and plagiarism, and bring discrimination and bias, and the accuracy of the generated text. Renowned academic and video game designer Ian Bogost warns that ChatGPT should be treated as a toy, not a tool.

Technology columnist Kevin Roose said that Microsoft's new version of Bing search engine integrating artificial intelligence makes him feel "very uneasy" and "even scared." During the two-hour chat, he felt that the search engine was a bit unhinged and shady.

OpenAI CEO Sam Altman has previously warned that ChatGPT should not be used for "anything important" and expressed his disapproval of artificial intelligence in a series of recent tweets Concerns that technology could bring dangers, he said, worry about how people in the future will view us.

Haller said in a statement, "Just as technology has evolved and replaced workers over the past few decades, ChatGPT has the potential to impact the way we work. Like all new technologies, the use of ChatGPT will continue to "The economic model for using ChatGPT is also evolving," she continued. "Watch how ChatGPT can help save money and reorganize certain positions within the company." It will be interesting to see."

Nearly all companies using ChatGPT say they have saved money by using this AI tool, with 48% saying they have saved more than $50,000 and 11% of companies say they save more than $100,000.

Among companies already using ChatGPT surveyed by the ResumeBuilder.com website, 93% said they plan to expand the use of ChatGPT. And 90% of companies said that the experience of using ChatGPT is beneficial to job seekers in finding jobs, but only if ChatGPT has not replaced their jobs.

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