In order to download and play console games, users use the Xbox app on their Windows PC. However, recently, many users have noticed the error "This location is not set up to install games" when trying to install new games using the Xbox app. Once you see this error message, the game installation process will stop.
It has been seen that some users facing this error do not have Game Services installed on their PC, this usually happens after you upgrade your Windows operating system. The presence of game services helps Windows Store install large game files through Microsoft Store. Additionally, this error can also occur when a default storage location for downloaded game files has not been set.
Are you encountering this error message using the Xbox app on your Windows PC? Then, read this article to find some solutions you can try to fix the Xbox app error. Before proceeding with the fix, check the points given below in the workaround to see if they fix the error.
1. Check if there are any Windows updates and install them.
2. Make sure the game you are trying to install is compatible with the Windows version.
3. Restart the Xbox app.
4. Restart your PC and check if the error exists.
Game dependencies are those applications that need to be present on your computer in order to install or play a game. Once you have found the missing game dependencies, you can install them if the installation did not complete.
step 1. Hit the Windows key and type xbox in the search box.
Step 2. In the "Best Match" search results, click the "Xbox" app.
Step 3. Click profile name in the upper left corner of the application window.
Step 4. In the menu that opens, click Settings.
Step 5. Select the "General" tab in the "Settings" window.
Step 6. If any game dependencies need to be installed, there will be a notification on the top right.
Step 7.If you see any missing dependencies here, click the "Install" button.
Step 8. Wait for the installation process to complete. Then, try to install the game and check if the error has been fixed.
Step 1. Use the Windows I key combination to open the "Settings" application.
Step 2. With the "System" tab highlighted in the left panel, scroll and find "Storage" on the right.
Step 3. ClickSave.
Step 4. Go to the Storage Management section and click Advanced Storage Settings.
Step 5. In the list that appears, select "Where to store new content".
Step 6. On this page, use the drop-down list under "New apps will be saved to" and select the desired drive.
Step 7. Then, click Apply.
Step 8. Try downloading and installing the game to see if the problem is resolved.
Step 1. Use Windows R to open the "Run " dialog box.
Step 2. Type Powershell and then press Ctrl Shift Enter at the same time to run PowerShell as administrator.
Click Yes when prompted by UAC.
Step 3. Type the command given below and press Enter key.
Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers
Step 4. Quit PowerShell and restart the computer.
Check if the error still exists.
If the game service is not updated after executing the above command, please perform the following steps.
step 1. OpenRun (Windows R).
Step 2. Type registry Editor and press Enter to open the Registry Editor.
Step 3. Navigate to the following location.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
Step 4. Under " Services", look for keys named "GamingServiceNet" and "GamingServices".
Step 5. Right-click the keys one at a time and select "Delete".
#Click "is" to confirm deletion of the key.
Step 6. Restart the system after deleting the above two keys.
Step 7.Click the Windows key and type Save.
Step 8. Click Microsoft Store among the best matching results.
Step 9. Go to the Library tab in the lower left corner.
Step 10. In the "Updates and Downloads " section, check to see if there are any updates for Xbox or Game Services.
Step 11. If any update is available, click the "Update" button to download and install the latest update.
Step 12. Check whether the problem has been solved after the update.
Step 1. Please make sure you use the same account in the Microsoft Store and Xbox app.
Step 2. Open the Xbox app and Microsoft Store at the same time.
Step 3. Use the search box to search for games in the Microsoft Store.
Step 4. Click "Install" to download and install the game on your PC.
Step 5. You will see the game being installed in the Store and Xbox app.
Missing permissions for WindowsApps folder after upgrading operating system to Windows 11 Permissions may be the reason why you are encountering this error. The WindowsApps folder contains all the apps on your PC that you got from the Microsoft Store.
By default, Windows 11 users have administrator rights to Windows Apps in the C drive. However, when you change the location where new apps are saved on your PC, the WindowsApps folder is created in the new drive location, but it does not have administrator rights. This may cause errors when installing games using Xbox.
step 1. Click the Windows key and type Command Prompt.
Step 2. With Command Prompt highlighted, click Run as administrator on the right.
Step 3. Type the following command and press Enter key.
takeown /f "" /r
Note: Here,
Step 4. Open File Explorer (Windows E).
Step 5. Navigate to path C:\Program Files
Step 6. Select the Windows Applications folder and click the Remove icon at the top.
Step 7.Make sure to delete this folder in the system's Recycle Bin.
Step 8. Restart your system and check if the error installing the game on Xbox is resolved.
Step 1. Press Windows R to open "Run".
Step 2. Type ms-settings:appfeatures and press Enter to open the Installed Applications page.
Step 3. Use the search bar in the list of installed apps to find the Xbox app
Step 4. Click the three-dot menu associated with Xbox and select Advanced options.
Step 5. On the "Advanced Options" page, scroll down to the "Reset" section.
Step 6. Click the Repair button.
Step 7. After repair, check whether the error has been resolved.
Step 8. If the problem persists, please return to the "Advanced Options" page and click "Reset".
Click Reset again at the confirmation prompt.
Step 9. After resetting the application, open Xbox and try to install the game to check if the error has been fixed.
Step 1. Perform the steps 3 – 5 described in Repair 1 above.
Step 2. Click on the three ellipsis associated with Xbox and select "Uninstall".
Step 3. When the system prompts for confirmation, click Uninstall again.
Step 4. Wait for the application to be uninstalled.
Step 5. Open Microsoft Store and search for the Xbox app.
Step 6. Click Get/Install to install the Xbox app on your PC.
Step 7. After installing Xbox, try downloading the game and see if the error still shows up.
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