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Instagram videos not playing on iPhone [Fixed]

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Release: 2023-04-13 14:40:14
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Nowadays, the best way to kill time is by surfing and browsing various interesting and entertaining videos on social apps like Instagram. Recently, we have received reports from many iPhone users that videos on the Instagram app are not loading and playing automatically on their iPhones.

There are several factors that may affect video playback on Instagram on any iPhone, as discussed below.

  • Lack of internet connection
  • Technical issues with Instagram app
  • Outdated Instagram app
  • The Instagram app server must be shut down
  • Low Power Mode Enabled
  • Changes in Network Settings

If you also encounter this problem, don’t worry. In this article, you will find different best troubleshooting fixes that will greatly help you fix it easily.

Initial Fix

  1. Restart iPhone - Whenever these types of issues occur, they may not be app specific and may be due to the iPhone internal technical failure. Therefore, try restarting your iPhone to fix any glitches present and see if that resolves the issue.
  2. Check Instagram Server Status - Sometimes, the Instagram server may have been down for routine maintenance purposes, which may cause the above issues. So, check the status of the Instagram server and if so, wait for a few hours until it starts up again.
  3. Test Internet Connection – If the Internet connection on your iPhone is weak or fluctuating, it may cause problems such as videos not playing. So, try to refresh the Wi-Fi signal by restarting the router. If this doesn't work, you can switch to mobile data.

Fix 1 – Enable Mobile Data for Instagram

Step 1: Open the Settings app on your iPhone.

Step 2: Click Mobile Data option in the Settings menu list.

Instagram videos not playing on iPhone [Fixed]

Step 3: Now scroll down and find the instagram app from the list of apps.

Step 4: Turn it on by clicking its toggle button.

Instagram videos not playing on iPhone [Fixed]

Fix 2 – Force close the Instagram app and reopen it

Step 1: Start by launching the App Switcher## on your iPhone #.

Step 2: To do this, you need to slide your iPhone screen from the bottom left corner to the right.

Step 3: Once you get the app switcher, search for the

Instagram app from the apps running in the background.

Step 4: Swipe up on the

Instagram app to force close it.

Instagram videos not playing on iPhone [Fixed]

#Step 5: Once completed, reopen the Instagram app from the home screen.

Fix 3 – Try updating the Instagram app

Step 1: Go to the

App Store on your iPhone.

Step 2: After opening the app store, search

instagram app Search tag by clicking on it.

Step 3:

Now type Instagram and select the Instagram app from the search results as shown in the screenshot below.

Instagram videos not playing on iPhone [Fixed]

Step 4: If the

"Update" option appears, click on it.

This will start updating your Instagram app to the latest version.

Fix 4 – Uninstall Instagram App and Reinstall

Step 1: First, you need to go to the Settings app and click on

"General ”options, as shown below.

Step 2: Then scroll down the General page and click on

iPhone Storage.

Instagram videos not playing on iPhone [Fixed]

#Step 3: This will take a moment to load the iPhone storage details.

Step 4: Once the page loads, scroll down and search for the

instagram app from the list of apps and tap on it.

Instagram videos not playing on iPhone [Fixed]

Step 5: Now click on the

Uninstall App option as shown below.

Instagram videos not playing on iPhone [Fixed]

Step 6: You may need to click Uninstall

App again in the pop-up window on your screen to continue.

Instagram videos not playing on iPhone [Fixed]

# Step 7: It starts uninstalling the Instagram app without deleting any data associated with it such as login details, etc.

Step 8: Once completed, a Reinstall the application option appears and you have to click on it.

Instagram videos not playing on iPhone [Fixed]

#Step 9: This will start reinstalling your Instagram app on your iPhone.

Fix 5 – Enable Background App Refresh for Instagram

Step 1: Tap the Settings icon from the home screen.

Step 2: This will open the "Settings" page on your iPhone.

Step 3: On the Settings page, click on the General option as shown in the screenshot below.

Instagram videos not playing on iPhone [Fixed]

Step 4: Here, you need to scroll down and select Background App Refresh option by clicking on it.

Instagram videos not playing on iPhone [Fixed]

# Step 5: Now, you will see the list of apps installed on your iPhone.

Step 6: Find the Instagram app from the list and tap its toggle switch to turn it on.

Instagram videos not playing on iPhone [Fixed]

#This will enable the background app refresh option for the Instagram app.

Fix 6 – Disable Low Power Mode Settings

Step 1: First go to the “Settings” app.

Step 2: Then scroll down and search "Battery" option and click on it.

Instagram videos not playing on iPhone [Fixed]

Step 3: Next, click the toggle button of the Low Power Mode option to turn it off.

Instagram videos not playing on iPhone [Fixed]

Fix 7 – Reset Network Settings on iPhone

Step 1: To open the Settings app on your iPhone, go to Go to the Home screen and click on the Settings icon.

Step 2: Now select the Other Company Information Settings option in the page list.

Instagram videos not playing on iPhone [Fixed]

Step 3: Scroll down to the bottom of the General page and select Transfer or Reset iPhone option by clicking on it.

Instagram videos not playing on iPhone [Fixed]

Step 4: Click on Reset as shown in the screenshot below.

Instagram videos not playing on iPhone [Fixed]

Step 5: This will bring up a list of options on your iPhone screen.

Step 6: Now you need to click on Reset Network Settings as shown in the image below.

Instagram videos not playing on iPhone [Fixed]

Step 7: In order to continue the network reset process, you need to enter your iPhone passcode.

Step 8: After successful authentication, click Reset Network Settings on the pop-up menu again.

Instagram videos not playing on iPhone [Fixed]

This will begin resetting the network settings and will fix any issues created due to the network settings.

Fix 8 – Report a problem to Instagram

Step 1: To report a problem, first, you need to launch the Instagram app on your iPhone.

Step 2: Click on the Profile Picture icon in the lower right corner as shown below.

Instagram videos not playing on iPhone [Fixed]

Step 3: Then click the three-line menu icon in the upper right corner, as shown in the picture.

Instagram videos not playing on iPhone [Fixed]

#Step 4: Now it will pop up a menu list on the screen and you have to select the Settings option.

Instagram videos not playing on iPhone [Fixed]

Step 5: From the Settings menu list, click Help.

Instagram videos not playing on iPhone [Fixed]

Step 6: After that, select the ReportProblem option at the top of the help page as shown in the screenshot below Show.

Instagram videos not playing on iPhone [Fixed]

Step 7: On the pop-up screen, click Report Problem without shaking.

Instagram videos not playing on iPhone [Fixed]

Step 8: Click "Include" and continue.

Instagram videos not playing on iPhone [Fixed]

Step 9: Type Videos not playing automatically on Instagram app in the description box.

Step 10: If you want to add a screenshot, you can do so by clicking Screenshot at the bottom, as shown in the image.

Step 11: When finished, finally click Send.

Instagram videos not playing on iPhone [Fixed]

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