Nowadays, people prefer to use tablets instead of laptops. However, it is important to carry your laptop with you as there are some important tasks that can only be performed from a laptop. Microsoft designed the Surface family with this need in mind. Surface series devices are detachable laptops. They can be used as both laptops and tablets. To use it as a tablet we simply detach the keyboard from it.
Like all other devices, even this one has its own issues. Recently, most Surface Pro users have been reporting a strange issue. When they turn on their Surface Pro device, the screen gets stuck on the Surface logo screen.
If you're experiencing this issue, keep reading, we have a quick tweak to fix it.
Power on your Surface Pro device. From time to time, updates may be installed. So the screen may appear stuck at the Surface logo. Wait 20 - 30 minutes and if you still see the screen getting stuck, do the following.
1. Press and hold the Volume Up button and the Power button at the same time for about 30 seconds.
2. You should be able to see a black screen with some options.
3.EnableTrusted Platform Module. To do this, just click on Disabled within the square brackets and it should switch to Enabled.
4. Enable Secure Boot control. To do this, just click on Disabled within the square brackets and it should switch to Enabled.
5. When finished, press and hold the power buttonfor about 10 seconds.
6. Wait another 10 seconds and then power on the device.
Now, Windows should start normally. Once logged into your device, make sure to install any pending updates to prevent such issues in the future.
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