Fix: Updates cannot be installed because the computer is turned off

By installing updates on your Windows computer, you can install patches and builds to help fix bugs and improve system performance. You can install updates for specific applications or update your system.

However, users reported that we were unable to install certain updates because the PC was turned off error message while initiating the update process. It prevents updates from being installed.

Additionally, we have a detailed guide for Something Not Going as Planned Update Installation Error on Windows 11.

Why can't I install updates because my computer is turned off?

We were unable to install some updates due to a PC has shut down error on Windows 11 when trying to run Windows Update. This happens when updating via the Settings app compared to other ways.

Some noteworthy factors that may cause the error are:

• Windows Update Service Issues – Due to issues with the Windows Update Service, users may experience issues with their Windows An error was encountered on the computer. It assigns the settings and components required to update Windows devices. Therefore, incorrect configuration or disabled services may cause errors.
• Wrong or Corrupted Windows Updates – If the update you are trying to install on your Windows PC is corrupted or does not have complete update files, it may cause errors during the installation process. Furthermore, if the corrupted system files on the PC are blocking the updated installation files, then the system cannot read the updated installation files.
• Interference from Antivirus Software – Antivirus software will scrutinize and monitor activity on your computer, including Windows updates. Therefore, it may mistakenly pick up threats from the update installation process, causing it to block it, causing certain updates to fail to install errors.
• Power outage while downloading updates – Installation errors may occur when there is a startup or power issue on the system. It may cause issues with the activities running on the system, resulting in Windows updates not running on the PC.

These factors may vary in different systems. Nonetheless, we will discuss some basic steps you can follow to resolve the issue and make the update installation process go smoothly.

What should I do if I can't install updates because my computer is turned off?

Before trying any advanced troubleshooting steps, proceed with the following:

• Close background apps on your PC.
• Make sure there is enough disk space on your computer.
• Restart Windows in Safe Mode and check if the problem persists.

If you are unable to resolve the update installation issue, please continue with the following troubleshooting steps:

1. Perform a clean boot on the PC

1. Press the key to open "Run" dialog box, type msconfig, and then click "OK". WindowsR
2. Click the Services tab and check the box for the Hide all Microsoft services option, then click All Disable" button.
3. Go to the Startup tab and click Open Task Manager.
4. Select Launcher and click the "Disable" button.
5. Restart your computer and check if the problem persists.

Expert Tip:

Some PC problems are difficult to solve, especially when they involve corrupted repositories or missing Windows files. If you are having trouble fixing errors, your system may be partially corrupted.
We recommend installing Restoro, a tool that will scan your machine and determine what the fault is.
Click here to download and start repairing.

Performing a clean boot prevents services that interfere with other functions on your PC from running when you start your system. It will prevent them from starting when you start the update process.

2. Run the Windows Update Troubleshooter

1. Press the key to open the Windows Settings application. WindowsI
2. Click System and select Troubleshooting.
3. Then click Windows Update and click the Run button next to it.
4. Follow the on-screen prompts and then restart your computer.

The Windows Update Troubleshooter will fix issues that cause Windows Updates to not work and have problems installing on your PC.

Also, this solution may work if the error pops up. We are unable to install the update because there is an issue with the date and time.

3. Reset the Windows update process

1. Left-click the "Start" button, type "Command Prompt", and then click "Run as administrator" option.
2. Click "Yes" on the User Account Control (UAC) prompt.
3. Type the following commands and press after each command: Enter<strong>net stop wuauserv</strong> <strong>net stop cryptSvc</strong> <strong> net stop bits</strong> <strong>net stop msiserver</strong>
##Run the following commands in sequence:
4. ren C:\Windows\SoftwareDistribution SoftwareDistribution.old<strong></strong> ren C:\Windows\System32\catroot2 Catroot2.old<strong></strong>
Type the following commands and press after each command:
5. Enternet start wuauserv<strong></strong> net start cryptSvc<strong></strong> net start bits<strong></strong> net start msiserver<strong></strong>
Exit
6. Command Promptand Restart your PC.

The above steps will fix the Windows update process and fix issues in Windows Update Service settings. Additionally, it clears outdated caches on your PC.

4. Disable Windows Firewall

Click the "
1. Start" button, type "Control Panel", and then press to open "Control Panel". Enter
Select the Windows Defender Firewall option.
2. Click
3. Turn Windows Defender Firewall on or offThe option on the left.
Go to Private Network Settings and Public Network Settings, and click the radio button for the
4. Turn off Windows Defender Firewall (not recommended) option.
Exit Control Panel and restart your PC to check if the update installation is working properly.

Disabling Windows Defender Firewall on your computer will resolve any interference it causes during the update installation process.

5. Run Windows Update through Command Prompt

Left-click the "
1. Start" button, type "Command Prompt", and then click " Run as administrator".
Click "Yes" on the "
2. User Account Control" prompt.
Type the following command to start checking for updates:
3. Check for updates:
   • UsoClient StartScan <strong></strong>
   Download updates:
   • UsoClient StartDownload<strong></strong>
   Install the downloaded update:
   • UsoClient StartInstall <strong></strong>
   Restart the device after installing the update:
   • UsoClient RestartDevice<strong></strong>
   Download and install the update:
   • UsoClient ScanInstallWait to check<strong></strong>

After the installation process is complete, your computer will restart and you should be able to install the update.

6. Clear Windows update cache through File Explorer

1. Press the key to open File Explorer on your computer. WindowsE
2. Go to the local disk (C), right-click on it and select Properties from the drop-down menu.
3. Click the Disk Cleanup option and then click the Clean System Files button.
4. Check the boxes for Windows Upgrade Log Files and Temporary Windows Installation Files, and click OK.
5. Restart your computer and try installing updates to see if the problem persists.

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