Microsoft Teams not showing images? how to fix

10 Ways to Fix Microsoft Teams Not Loading or Displaying an Image Issue

If you receive an image that doesn't load in Microsoft Teams and all you see is an image icon instead of the actual image where it should be loaded, then the following fix should help you resolve this issue.

Fix #1: Check your internet connection

The first thing to check when you encounter images not loading on Microsoft Teams is Check to see if your computer is connected to a valid Internet connection. The easiest way to check your Internet connection is to see if different web pages are loading in your web browser. You can also check to see if other applications on your computer that require Internet access are also running.

Fix #2: Verify that the server for Microsoft Teams is down

#Like any service that requires an Internet connection, the server for Microsoft Teams may also be down with Your network goes down in a similar manner. It is always recommended that you check whether the server of the service is functioning properly before proceeding and take the matter into your own hands.

This way, not only will you save time trying to fix the problem from the end, but you'll also know when Microsoft itself has fixed the problem.

The easiest way to check if a Teams server is outage is to check the official Microsoft Teams Twitter account. If the issue you're facing hasn't been mentioned recently, you can check out Downdetector's Teams page to check if others in the community are facing any issues with Microsoft Teams and what's causing them.

Fix #3: Switch hardware acceleration for Microsoft Teams

Microsoft Teams has a hardware acceleration option that forces the Teams desktop client to run more smoothly by maximizing its hardware capabilities. This option is disabled by default in the Teams client, which may prevent your desktop from displaying images in chats and channels.

Many users have reported that switching the hardware acceleration option in Teams is effective for displaying images in the desktop client.

To enable hardware acceleration within the Teams client, open Microsoft Teams and click the three-dot icon in the upper right corner of the Teams client window, then select Settings .

In Settings, select General from the left sidebar and uncheck the Disable GPU Hardware Acceleration box.

Teams will now prompt you to restart its desktop client. Go ahead and restart the app and see if you can now see the image appearing in Teams.

Fix #4: Clear Team’s Cache

Apps on your computer or smartphone continuously store data downloaded from the web to do your job for you. Over time, this data can become cluttered and can cause problems with certain applications on Windows.

If Teams can't load images in a channel or chat, you can try clearing the program's cache on your computer.

To do this, force quit Microsoft Teams from Task Manager.

Now, open File Explorer from the bottom taskbar and enter the following address in the top location bar - %appdata%\Microsoft\teams

Under this folder, open each subfolder and delete each file and subfolder within it:

• blob_storage
• Cache
• Database
• GPU Cache
• Index Database
• Local Storage
• Time

Now check if your problem Still appears in Microsoft Teams.

Can’t find the Teams folder under the AppData folder?

If the Teams folder is not found at the above address, then try this address C:\Users\kapil\AppData\Local\Packages\

Look for a folder called MicrosoftTeams_something, you should have all your cache files there.

Delete their files (blob_storage, Cache, Database, GPUCache, IndexedDB, Local Storage and tmp).

Tip: You can back up the LocalCache folder first and then delete it completely.

Fix #5: Check if the problem persists on other devices

Microsoft Teams works across multiple platforms; so if the image doesn't show up in the Teams client on your desktop, you can Check if they are accessible on your smartphone.

If you have the Microsoft Teams app installed on your iOS or Android device, you can log into your Teams account and check if you can see the image on your phone.

Fix #6: Change the language settings in Microsoft Teams

Some users who have experienced issues with images not loading in the Teams client have found that changing the language in Microsoft Teams settings helps resolve the issue. When Teams fails to load an image on the screen, you can switch between languages ​​to check that the image loads correctly.

If you are using English, you can try changing the language of the app between English (US), English (UK) or any other version from different regions.

To change your Teams client language, open Microsoft Teams and click the three-dot icon in the upper right corner of the Teams client window, then select Settings.

In Settings, select General from the left sidebar and change the Application Language setting to a different option.

Fix #7: Make sure OneDrive or any other storage is enabled

Images uploaded to Teams channels or chats are stored in your OneDrive account by default. If your OneDrive account isn't linked to your Teams client's account, or there's an issue with your OneDrive storage, you might be unable to view images in Microsoft Teams.

If you don't connect OneDrive to Teams, you won't be able to access images and files from multiple devices or on the go.

If you have not added OneDrive for file storage in the Teams client, you can do so by opening Microsoft Teams, selecting the "Files"tab from the left sidebar, and then clicking on the bottom The "Add Cloud Storage" option is used to achieve this.

#If you have OneDrive enabled in Microsoft Teams, you cannot delete it from Teams. However, you can add more storage options like Google Drive, Dropbox, ShareFile, etc.

If you have OneDrive enabled in Teams, you can open your OneDrive account and check its storage and functionality.

Fix #8: Log out of the Teams client and log back in

When none of the above solutions show the image in Microsoft Teams, you can try logging out of your account and logging back in. Doing so will eliminate any connection errors between your account/device and the Teams servers.

To log out of your account on Microsoft Teams, click the profile icon in the upper right corner of the Teams desktop client and select Log out.

#Teams will now sign you out of your Microsoft account. After logging out, you will be taken to the welcome screen where you can continue using one of your existing accounts or log in to another account.

#After logging back into your account, you can check if the images are loading within the app without any issues.

Fix #9: Update Microsoft Teams to the latest version

No app is perfect, and that’s also true of the Teams client. If none of the above fixes resolve your issue, the image not loading issue may be due to the fact that you are using an outdated version of Microsoft Teams on your desktop.

To do this, open the Teams client, click the three-dot icon in the upper right corner, and select Check for updates.

#Teams will now check for any new versions of the desktop client available on its servers and install the appropriate version on your computer.

Fix #10: Switch to the Microsoft Teams web interface

If your work relies on Teams, then you can check the Teams web client to see if you can open images in chat . Because the Teams web client relies on the web browser you regularly use on your computer, you should be able to access images from a Teams chat or channel as long as it's supported.

You can view the Microsoft Teams web interface by visiting https://teams.microsoft.com/ on a web browser and signing in to your account.

3 Ways to Fix GIF Not Working in Microsoft Teams

Microsoft Teams has a native option to send GIFs to other people in your team to make conversations more interesting and interactive. These GIFs are available via GIPHY and available on the desktop and web clients of Microsoft Teams. If you can't send a GIF or can't find its option in the conversation, the following fixes should help resolve the issue.

Fix #1: Make sure your Teams admin has enabled GIF

If you don’t see the GIF button in Teams, your Teams admin may have disabled it. As a member, you can ask your Teams admin to re-enable GIFs within the Teams app. If you are an admin of Teams yourself, you can enable GIFs in Microsoft Teams by going to admin.teams.microsoft.com and logging into your Teams admin account.

When the team management page loads, go to Message Policies and turn on the Use Giphys switch in conversations.

If you want a GIF to appear in Teams regardless of the content within which it is embedded, you can select ## under Giphy Content Rating #Unlimited Options.

You can now check whether the GIF option appears in the Teams client on the web or desktop.

Fix #2: Use the GIF button to send a GIF image

If you haven’t sent a GIF to anyone in Teams yet, it’s very easy to do so. To send a GIF within Teams, go to the Teams channel or chat where you want to send the GIF and click the

New Conversation button at the bottom of the chat thread.

When the chat box appears at the bottom, click on the

GIF option below it.

#You should now see a new window pop up on your screen showing a list of GIFs you can add to your chat. You can select the GIF you want to send or use the search box at the top to find the GIF you want.

When you select a GIF to send, it will be loaded into the dialog box.

Fix #3: Download and Send GIFs Manually

If your team admin has disabled GIFs, that doesn't mean you can't send GIFs to others. Instead of using the GIF option, you can manually upload the files you want to send by downloading them from the Internet. You can explore the same service Microsoft Teams uses to add GIFs to conversations – giphy.com. Once on giphy.com, search for and select the GIF you want to send, then

copy it by right-clicking the GIF and selecting Copy Image.

In the Teams client, you can go to the chat you want to use the GIF on and paste the contents of the clipboard into dialog box.

Why can’t I see images in the Microsoft Teams Wiki?

Microsoft Teams has a built-in text editor where you and others on your team can draft and edit text, and chat with each other. Like documents, pages in a wiki can host images and other files that you may need to share with others. If you're having trouble viewing images from the Wiki tab in Teams, it could be for any of the following reasons:

You're accessing Teams' private wiki from the Microsoft Teams mobile app.
• You are not part of the meeting organizer's organization as all notes on the wiki are managed by them.
• For team meetings with more than 100 participants, meeting notes including images will not be available.
• Meeting notes in the Wiki are created before you are invited to the meeting.
• Your Teams administrator has blocked your organization's access to third-party apps.

If none of the above reasons apply to your situation, you can try to fix not showing up on Teams by deleting the current wiki tab and then re-adding it from your Teams app Picture problem. To do this, launch the Microsoft Teams client and open the team you are in. When the team screen appears, right-click the

Wiki tab at the top and select Remove.

The team will now prompt you that the Wiki tab will be permanently deleted and whether you want to confirm this action. To delete a Wiki tab, click

Delete.

After deletion, you can create a new Wiki tab within your team by clicking the " " button at the top.

In the Add Tab window that appears, select Wiki from the list of applications.

On the next screen, enter a name for the Wiki tab and click Save.

The new Wiki tab will now appear in Teams. Start sharing images and files on this wiki to check if they have loaded into your Teams client.

#That’s all the information you need to fix the Microsoft Teams not displaying image issue.

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