Table of Contents
Why does the Microsoft Store say the page cannot be loaded?
How to fix Microsoft Store page not loading?
1. Disable the proxy server
2. Change DNS Server
3. Activate TLS 1.2
4. Reset the Microsoft store cache
5. Reset Microsoft Store
What are the most common Microsoft Store errors?
Home Common Problem 5 Ways to Fix Microsoft Store Page Not Loading Error

5 Ways to Fix Microsoft Store Page Not Loading Error

Apr 16, 2023 pm 08:10 PM
microsoft store microsoft store

Software doesn't always run smoothly, and sometimes it fails miserably when you really need it most.

For example, many users reported getting the Microsoft Store Page failed to load error on both Windows 10 and 11.

Today we will look at some ways to fix this annoying error. Yes, the inability to load the Microsoft Store Page also affects Xbox One users.

Before we get started, remember that we can also help you fix the 0x80072F05 Microsoft Store error, just in case you need it.

Why does the Microsoft Store say the page cannot be loaded?

If you're having trouble launching the Microsoft Store, one of the first things to check is whether you're signed in with a Microsoft account.

Microsoft Store Page not loading issue is usually caused by a slow or faulty Internet connection.

Don't worry, we'll be working on some fixes to help other users with the same store issues.

How to fix Microsoft Store page not loading?

1. Disable the proxy server

  1. Press Win I to bring up Settings.
  2. Select Network & Internet, then select Proxy. 5 Ways to Fix Microsoft Store Page Not Loading Error
  3. Disable the Use proxy server option. 5 Ways to Fix Microsoft Store Page Not Loading Error

2. Change DNS Server

  1. Search Control Panel and open the application. 5 Ways to Fix Microsoft Store Page Not Loading Error
  2. Go to Network and Internet. 5 Ways to Fix Microsoft Store Page Not Loading Error
  3. Now, go to Network and Sharing Center. 5 Ways to Fix Microsoft Store Page Not Loading Error
  4. Next, select Change Adapter Settings. 5 Ways to Fix Microsoft Store Page Not Loading Error
  5. Now, right-click on the connection you are currently using and select Properties. 5 Ways to Fix Microsoft Store Page Not Loading Error
  6. Select Internet Protocol Version 4 (TCP/IPv4) and click Properties. 5 Ways to Fix Microsoft Store Page Not Loading Error
  7. Select the Use the following DNS server address option.
  8. In the top row you will add 1.1.1.1 and in the bottom row we will add 1.0.0.1 and press OK. 5 Ways to Fix Microsoft Store Page Not Loading Error

3. Activate TLS 1.2

  1. Press Win I to bring up Settings .
  2. Select the Network and Internet tab and press Advanced Network Settings. 5 Ways to Fix Microsoft Store Page Not Loading Error
  3. Click on Internet Options. 5 Ways to Fix Microsoft Store Page Not Loading Error
  4. Select the Advanced tab, check the box next to TLS 1.2 and press Apply. 5 Ways to Fix Microsoft Store Page Not Loading Error

4. Reset the Microsoft store cache

  1. Search for the wsreset command.
  2. Run command. 5 Ways to Fix Microsoft Store Page Not Loading Error
  3. Restart your computer.

5. Reset Microsoft Store

  1. Search Microsoft Store.
  2. Click Apply Settings. 5 Ways to Fix Microsoft Store Page Not Loading Error
  3. Press the Reset button. 5 Ways to Fix Microsoft Store Page Not Loading Error
  4. Restart your computer.

What are the most common Microsoft Store errors?

As you might expect, fixing the error codes we’re talking about today aren’t the only ones that can ruin your Microsoft Store experience.

Before we wrap up, let’s look at some other issues you might need to deal with when using the Microsoft Store.

  • Microsoft Store won’t open: If the Microsoft Store won’t open at all, the first thing you should do is restart your computer.
  • Microsoft Store cache may be corrupt: In this case, the best thing you can do is clear the cache, just like we showed you above.
  • Microsoft Store Missing: If you encounter this issue, you must completely reinstall the Microsoft Store.
  • Microsoft Store Download Stuck: Before you start troubleshooting, make sure you are not trying to download to an external hard drive.
  • Error Code 0x80072EFD: This error occurs when the store has network issues, some of which are as simple as updating Windows, disabling antivirus software, and ensuring the time and date on the system are correct.
  • Error Code 0x80072EE7: This annoying error lets users know that the server is down, which is a network issue that can happen even if your internet is running fine.
  • Error code 0x8000ffff: When it comes to this error, know that it will appear in the store and say that the page cannot be loaded, so system search Find and fix network problems, select the result, and run Troubleshooting.

Now you know more about Microsoft Store Page Unable to Load Code: 0x80131500 error and how to fix it.

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