How to fix Microsoft Teams white screen

Restart Microsoft Teams

If you get a blank screen after launching Teams, a good place to start is to restart the app itself.

To close and restart Microsoft Teams:

1. Right-click the Teams icon## in the taskbar notification area #, then click to exit from the menu.
Restart
2. Microsoft Teams from the Start menu or desktop shortcut and see if it works.

Close Microsoft Teams from Task Manager

If a basic restart of the Teams process doesn't work, go into Task Manager and end the task.

To close Teams from Task Manager:

Right-click the
1. Start button and select from the menu Select Task Manager.
Sort by app name, highlight
2. Microsoft Teams and click the End Task button at the bottom.

Now that all Microsoft Teams processes are over, go back and launch

Microsoft Teams and see if it's working properly.

Restart your PC to fix Microsoft Teams white screen

If Microsoft Teams still displays a white screen when you launch it, try restarting your PC.

To restart Windows, use the following steps:

On Windows 10, right-click the
1. Start button, Then select "Shut down or log off" > "Restart" from the menu.
To restart Windows 11, the steps are the same, but the UI looks different. Right-click the
2. Start button and select Shut down or log off>Restart.

After the restart is complete, log in and start

Microsoft Teams, and see if it is working properly.

Fix the Microsoft Teams app

If Microsoft Teams isn't working properly, you can try to fix it through Settings.

To fix Teams on Windows 11, use the following steps:

Click the
1. Start button or press Windows key to display the Start menu.
Select
2. Settings.
When
3. Settings launch, click Applications in the left column and select Installed Applications# from the right ##. Type Teams in the
search field
4. , click the three dots button next to Microsoft Teams, Then select Advanced options. Scroll down to the "Reset" section and click the "
Repair
5. " button. Once the repair is complete, a checkmark will appear next to the button. # Restart Windows 11 and see if the Microsoft Teams app is working properly.
Fix Microsoft Teams on Windows 10

If you're not on Windows 11, you can fix the Microsoft Teams app through Settings.

To fix Teams on Windows 10, do the following:

Open Settings > Apps > Apps & Features

, then enter

Teams in the search field.
1. Click on the Microsoft Teams and select the
Advanced Options
2. link. Scroll down to the "Reset" section and click the "
Reset
3. " button. Click the "Reset" button again to verify.
4. Restart Windows 10 and launch the app to see if Microsoft Teams is working properly.
Clear Microsoft Teams Cache

If Teams isn't working properly, you can clear images, text, videos, and other files from its cache. For example, one or more of these cache files may be corrupted and slow down Teams or prevent it from working.

To clear the Microsoft Teams cache:

1. Press Windows key RKeyboard shortcut to launch Run Enter the following path and click OK.

   %appdata%\Microsoft\Teams

   

2. When File Explorer opens, hold down the Ctrl key and select Cache, Code Cache and GPUCache folders.
3. After selecting the folder, right-click and select Delete from the context menu.

After clearing the cache folder, restart Microsoft Teams and it should work and respond more quickly.

Reinstall Microsoft Teams

Still seeing a white screen when running Microsoft Teams? Uninstalling and reinstalling the app can fix it.

Use the following steps to reinstall Microsoft Teams:

1. Press the Windows key or click the Start button and Search Microsoft Teams.
2. Click Uninstall from the menu on the right.
3. Click the Uninstall button when the verification message appears.
4. When you uninstall Teams, you'll see a message on the Start menu.
5. After uninstalling Teams, open the Microsoft Store.
6. Search Microsoft Teams and click the Install button.

Now you will have a fresh copy of Microsoft Teams with the latest updates. Launch the application after installation is complete and it should work. If you don't want to use the App Store, you can download Teams from Microsoft.

Using Microsoft Teams

If you get a white screen when using Microsoft Teams, one of the solutions above should get it working again. It may take a few tries, but once the options work, you'll know how to fix Microsoft Teams white screen.

Once you have Teams working, there are several things you can do with it. For example, you can use Microsoft Teams whiteboards to better communicate ideas in meetings. You can add Teams to Outlook and capture and playback Teams recordings.

You may also be interested in how to share your screen in Teams or check out using Microsoft Teams on a Chromebook.

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