MSinfo32.exe is a system information utility used to diagnose system problems or optimize system performance, troubleshoot system problems, or generate reports.
Unfortunately, some of our readers claimed that this tool was not working on their PC due to the Msinfo32.exe not working error they encountered. We'll provide step-by-step instructions on how to fix this error.
Why does Msinfo32.exe not work?
Additional message with error: The Windows Management Instrumentation software cannot be accessed. Windows administrative files may be moved or lost.
Msinfo32 There are several potential reasons for .exe not working properly. Here are some of the main reasons reported by some users:
- Outdated Drivers - If you haven’t updated Windows in a while, there might be a problem.
- Critical Services Not Running – Msinfo32.exe cannot collect information if the Windows Management Instrumentation (WMI) service has been disabled.
- Corrupted System Files – If system files are corrupted, it may prevent the MSinfo32 app from working properly and affect the core functionality of the operating system.
- Incompatibility Issue – Only Windows 7 and 10 are compatible with the MSinfo32 application. If you are running an older version of Windows, the tool will not work.
- Update Conflict – Sometimes, the MSinfo32 application may malfunction due to certain Windows update files interfering with it.
Listed above are potential reasons some users have reported for system information not showing up in Windows. Don’t worry, some tested bug fixes are listed below.
What should I do if Msinfo32.exe is not working?
Before undertaking lengthy troubleshooting or setting adjustments for this error, here are some quick steps:
Check if there are any available updates for Windows and install them. - Restart your computer and check if it resolves the issue.
- Uninstall the latest Windows updates.
-
If after performing the above checks, you still need help fixing Msinfo32.exe not working error, you can follow any of the instructions suggested in the following section.
1. Run SFC and DISM scan
Left-click the "- Start" button and type the command in the Windows Search bar prompt and click Run as administrator.
Next, type the following and press: - Enter
sfc /scannow<strong></strong>
##After the scan is complete, Type the following command and press: Enter-
DISM /Online /Cleanup-Image /RestoreHealth
<strong></strong>
Persist until verification reaches 100%. Once done, restart your PC and check if the error has been fixed.
- SFC and DISM scans can detect, repair and replace corrupted system files that may prevent MSinfo32 from functioning properly.
2. Reset the Windows Management Instrumentation Service
Left-click the "
Start- " menu, type command prompt, and then click " Run as administrator". <strong></strong>Type the following commands into the text field and press after each command:
Enter-
- net stop winmgmt
winmgmt /resetrepository<strong>net start winmgmt<br><br></strong>
Now, close the command prompt window and check Msinfo32.
-
Expert Tip:
<strong></strong> Some PC problems are difficult to solve, especially when they involve corrupted repositories or missing Windows files. If you are having trouble fixing errors, your system may be partially corrupted.
We recommend installing Restoro, a tool that will scan your machine and determine what the fault is.
Click here to download and start repairing.
If the Windows Management Instrumentation service is not working properly, resetting the service will help restore it to its default value, thus fixing the problem of Msinfo32.exe not working properly.
3. Register WMI components
- Click "Start" button, type command prompt, and then select "Run as administrator# from the results ##".
Type or paste the following commands one by one and press after each command: - Enter
- ##cd /d %windir%\system32\wbem
for %i in (*.dll) do regsvr32 -s %i<strong>for %i in (*.exe) do %i /regserver<br><br></strong>
4. Temporarily disable your security software
keys and type
Control Panel- in the Windows search bar and launch it. WindowsNext, click
System and Security- . Then, click Windows Defender Firewall. <strong></strong>Click "
Turn Windows Defender- Firewall on or off" in the left pane. <strong></strong> Check all boxes under all menus with the option to turn off Windows Defender Firewall (not recommended).
-
Then, restart the computer.
- Another effective way to resolve this MSinfo32 problem is to disable security software such as antivirus or firewall programs.
5. Perform System Restore
Press the key and type restore in the Windows search bar, and then select "
Create a restore point- ". WindowsNow, select System
Protect- and click on the System Restore button. <strong></strong>Next, select a restore point from the list and click
Next- . <strong></strong>Follow the prompts to complete the system restore process.
- Restart the computer.
- If all other steps fail to resolve Msinfo32.exe not working issue, restoring your system to an earlier location should resolve the issue.
So, you can apply this process using the above steps, but you can also automate this process using a dedicated PC repair tool that is capable of detecting corrupted system files and replacing them with functional files.
That said,
Restoro
is the most suitable tool that you should use and fix this error. <strong></strong>This is what to do if Msinfo32.exe won’t run on Windows. Your System Information tool is very important because it provides you with many details about your computer.
So using the methods provided in this article should help you get it working again. Also, while you're at it, find some quick tweaks to improve Windows performance. Discover some quick tweaks to enhance Windows performance while you fix problems.
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