If your iPhone is lost or stolen, there are some steps you can take to help protect your data and potentially recover your device. If you've lost your iPhone, here's what you need to do.
The best of us lose our phones all the time—maybe you accidentally walked away from it, or it slipped out of your pocket while jogging. Whatever the reason, it’s stressful when you can’t find something as important as your iPhone.
Thanks to Apple's privacy and security features, you have many options if your iPhone is lost.
Once you realize your iPhone is missing, try finding it using Find My. If possible, do this before you even start painting a particularly large area.
Not only will this reduce unnecessary searches, it will also help you find your phone before anyone else. Or, you'll be able to see where your iPhone goes if someone else already has it.
You can use Find My by signing in to iCloud on the web here, or you can use the Find My app on another Apple device you own, such as an iPad or MacBook .
If Find My is the best tool at your disposal, mark your iPhone as missing its best features. There are several things that mark your iPhone as lost.
First, it locks your iPhone with your passcode, preventing anyone from accessing it.
It also disables Apple Pay, which prevents would-be thieves from purchasing anything, even if they were able to somehow guess your password.
Mark iPhone as Lost from the macOS Find My appIt allows you to display a custom message with a contact number on the lock screen. This ensures that anyone who wants to be a good Samaritan can more easily return your phone to you instead of just throwing it away.
How to activate Marked as Lost on iPhone
It is a good idea to file a police report after your device is lost. This allows officers to monitor any lost cell phones coming into the department. Additionally, your carrier may require it as part of a replacement claim or AppleCare claim.
You will need to contact the police department that services the area where you lost your iPhone in order to do this. Based on our experience and sampling of readers, what a police department does after receiving a "find me" message depends on training and technical familiarity.
If your AppleCare plan includes Theft and Loss coverage, you can request to have your iPhone replaced by Apple.
To do this, you’ll need to visit Apple’s iPhone Theft and Loss Claims page. You'll also want to make sure you've marked the device as lost before filing a claim, and it's a good idea to file a police report just in case.
If you don’t find your iPhone within a reasonable amount of time, or you can’t seem to find it or catch it via Find, you will need to remotely Erase it.
When you erase your iPhone, all your information will be deleted from the device. This includes any media that isn't backed up to iCloud. However, this is the best way to ensure that no one can get into your iPhone and access your personal information.
The good news is that iOS 15 and later will allow you to use Find My after wiping your iPhone.
If your iPhone is running iOS 14 or earlier, you won't be able to use Find My to track it after you erase it.
If you have an active loss claim with your carrier or AppleCare, you should not erase your iPhone until your claim has been fully approved.
How to remotely wipe your iPhone
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