Microsoft fully acquires Nuance

“Combining Nuance’s deep vertical expertise and proven business results in healthcare, financial services, retail, telecommunications and other industries with Microsoft’s global cloud ecosystem will allow us to Accelerate our innovation and deploy our solutions faster, more seamlessly and at greater scale to solve our customers' most pressing challenges," said Mark Benjamin, CEO of Nuance.

On March 4 last year, Microsoft finally completed the acquisition of the American multinational computer software technology company Nuance , the company mainly sells speech recognition and artificial intelligence software. Nuance CEO Mark Benjamin will remain in his role while reporting to Scott Guthrie, executive vice president of Microsoft Cloud AI Group.

"Combining Nuance's deep vertical expertise and proven business results in healthcare, financial services, retail, telecommunications and other industries with Microsoft "The combination of our global cloud ecosystem will enable us to accelerate our innovation and deploy our solutions faster, more seamlessly and at greater scale to solve our customers' most pressing challenges," said Benjamin. "As Microsoft and Nuance become one organization, we are excited about the opportunities ahead for our technology, employees, customers and partners."

According to Microsoft, it shares a vision with Nuance to create outcomes-based of AI that can accelerate organizations’ business goals by “infusing powerful, vertically optimized AI into security-centric, cloud-based solutions.” This can help companies address their key challenges in the industry, including clinician burnout and employee productivity and well-being in financial services, retail and telecommunications.

In addition, Guthrie noted that the acquisition will help customers benefit from enhanced consumer, patient, clinician and employee experiences and ultimately improve productivity and financial performance.

Guthrie said: "The completion of this major strategic acquisition brings together Nuance's best-in-class conversational artificial intelligence and ambient intelligence with Microsoft's secure and reliable industry cloud products." "This powerful combination will help Providers make healthcare more affordable, effective, and accessible, and help organizations across industries create more personalized and meaningful customer experiences. I'm excited to welcome the Nuance team to our Microsoft family."

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