Fix: Bluetooth headsets keep disconnecting on Windows 11
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Release: 2023-04-30 15:19:06
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For many people, listening to music on their phone, tablet or laptop is an important part of their day. This can be done through headphones or speakers, but technology has advanced and now Bluetooth headphones are becoming increasingly popular due to their convenience.
Bluetooth is a popular method that uses short-range radio signals to communicate with devices and transfer data between two devices, such as mobile phones and headphones.
Although they are easy to use, Bluetooth headsets are not perfect, and they have their own problems. For example, Bluetooth headsets are prone to disconnecting.
Why does my Bluetooth headset keep disconnecting?
Bluetooth headphones are great when they're working, but not so great when they're not. If your Bluetooth headphones keep disconnecting, you need to find the root cause before trying to fix it.
Some possible reasons why they keep disconnecting include:
Your device is out of range - Bluetooth Device The most common reason for experiencing audio problems is that it's not within range of the Bluetooth signal. Bluetooth has a limited range, typically less than 30 feet. You may need to move closer to the device or try again later.
The battery on the device is completely drained - A Bluetooth device can only stay connected if it has enough power to maintain the connection. If you are using a wireless device, check the battery level and charge it if necessary before continuing.
Your headphones and device are not paired correctly - Bluetooth systems can connect to multiple devices at the same time, but they can only be paired with one device at a time. For example, if you've paired them with your phone and then try to use them with your laptop, it's possible that your headphones are still paired with your phone and trying to connect to your phone instead of your laptop.
Interference – This is a major problem with Bluetooth headphones and it can cause the connection to drop randomly. There are many potential sources of interference where two devices need to be directly connected to each other. Headphones often need to find a signal to connect, and if the signal is weak, the connection will drop from time to time.
Your device driver needs to be updated - Updating the driver is the first step in resolving Bluetooth issues. You can find the latest drivers for your system from the manufacturer's website. If this doesn't resolve the issue, continue updating your Bluetooth software and firmware.
If you are experiencing any of the above issues and your Bluetooth headphones keep disconnecting, there are some solutions to fix the problem.
What should I do if my Bluetooth headset keeps disconnecting?
1. Restart the Bluetooth service
Simultaneously press the WindowsR key to open the Run window.
Type services.msc in the "Run" dialog box.
Find the Bluetooth support service, right-click and select Restart.
Right-click again and select Properties.
Navigate to your Bluetooth device, right-click and select Uninstall.
In the pop-up dialog box, select "OK" to confirm the device uninstallation.
Restart your computer and the driver will be automatically reinstalled.
4. Run the Bluetooth troubleshooter
Click the Windows key, select System in the right pane, and then Click Troubleshooting in the right pane.
Select Other troubleshooters.
Wait for the problem to be detected and then follow the repair instructions.
What should I do if Windows can't detect my Bluetooth headphones?
Expert Tip: Some PC problems are difficult to solve, especially if the repository is corrupted or Windows files are missing. If you are having trouble fixing errors, your system may be partially corrupted.
If Windows doesn't detect your headphones at all, there might be a problem with the USB ports or USB controller on your computer.
To test if this is a problem, try plugging another device into the same port. If nothing happens, then you should try using a different USB port on your computer or try plugging something else into the port you're trying to use.
If you recently upgraded to Windows 11 from an older version of Windows and are now experiencing issues with your Bluetooth device, the problem may be an outdated driver.
Try installing Windows updates and see if your headphones are now detected.
To check for Windows updates:
Press Windows to open the Start menu.
Type on the search bar to check for updates and select to open.
Select Advanced Options.
Select Optional Update.
Click Driver Update and select Download and Install.
If you've tried all of the solutions listed above and are still having connection issues, it might be time to consider a new pair of high-performance Bluetooth headphones.
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