How to fix Garmin USB devices not being detected or recognized on Windows PC

Garmin is a manufacturer of advanced GPS tracking and navigation equipment, producing high-quality wearable devices for ordinary users. If you are using a Garmin device and cannot connect it to your Windows 11/10 system and are looking for a quick solution, you have just arrived at the right destination. This article is helpful for those users who are unable to establish a connection between their device and Windows computer.

Fix 1 – Try Rebooting the System

Before jumping to the software side of the problem, you should try rebooting the system. So, before you do anything, you should do two things. The first is to restart the computer. A temporary issue or one-off bug may cause this issue.

Before restarting the system, kill all background processes and restart the device. Check if you can connect a Garmin device to your system.

Fix 2 – Use Another USB Port

If restarting your system does not allow you to connect your device to Windows, you must resort to the second hardware-based solution you can try.

1. Simply unplug the Garmin device from the current USB port.

2. Then, plug the device into another port on your computer.

If you are using a Windows PC, you can use the ports on the back of the cabinet.

For laptop users, please plug your Garmin device into a USB 3.0 port (if the device has one).

Check if you can establish a connection between the Garmin and the system.

Fix 3 – Download and Use Garmin Express

If you have recently updated your system, Garmin Express is the tool you need to identify connected Garmin devices on your Windows computer.

1. Reach the Garmin Express tool.

2. There, click "Download WINDOWS" to download the settings for Garmin Express.

#3. After downloading the installation file, go to the location of the downloaded installer file.

4. Then, double-click the "GarminExpress" setting to start the installation.

5. Now, on the installer page, check the "I have read and agree to the terms and conditions" box .

6. Then, click "Install" to start installation.

Wait for this installation to complete. This will take 2-3 minutes.

7. Once completed, you will notice the " Installed successfully" message.

8. Then, click "Start Garmin Express" to launch it.

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Now, navigate through the Garmin Express setup stages.

9. Click "Get Started" in Garmin Express.

10. Later, click "Add Device" to add a new device.

Plug your Garmin device into the system and follow further instructions to register and connect to the system.

In this way, the device will be recognized and the problem will definitely be solved.

Fix 4 – Update USB Driver

If the Universal Serial Bus device driver is not updated to the latest version, your computer may not recognize the Garmin device at all.

1. So, right-click on the Windows icon and click on "Device Manager".

2. Now, expand “Universal Serial Bus Controller”.

3. You can view multiple USB devices with multiple USB root hubs.

4. Now, right-click on the first "USB Root Hub" device and click on "Update Driver".

5. Now, click on the “Automatically search for drivers” option and follow the on-screen steps to complete the process.

When finished, return to the Device Manager screen.

6. Follow the same process and update these USB root hub devices simultaneously.

After that, exit Device Manager. You should then restart your computer once.

After the system restarts, when you come back again, plug in your Garmin device and test if you can see the Garmin device on Windows 10/11.

Fix 5 - Download and Update Garmin USB

You can download and use the latest version of the Garmin USB driver software on your computer.

1. Visit the Garmin driver software page.

2. You can view the latest version of the software driver here.

3. So, click "Download" to download the driver.

4. Now, just run this downloaded installer file and install the latest driver for the USB device.

Follow the steps shown on the screen to complete the process.

5. When finished, click "Exit" to close the settings screen.

Now test if you can view the Garmin driver on your computer.

You may need to restart your computer once. If this doesn't solve the problem, move on to the next one.

Fix 6 – Change Power Management Settings

Your computer may sometimes turn off USB devices to save power or save battery power. Follow these steps to disable this setting –

1. Simply use the Windows key and X key at the same time.

2. Then, click "Device Manager" from the context menu.

3. After opening the Device Manager utility, click "Universal Serial Bus Controller" once.

3. This way, it will expand to show the full list of drivers.

4. Here you can now right-click on the first "USB Root Hub" device and click on "Properties".

5. Now, go to the “Power Management” tab.

6. Once there, uncheck the "Allow the computer to turn off this device to save power" box.

7. After that, click "OK" to save.

After that, close the Device Manager. Windows will no longer power off Garmin USB devices.

So you can access your device easily.

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