Fix the issue where Windows 11/10 login options are disabled

Many Windows users have encountered the problem of being unable to log in to Windows 11/10 systems due to failed login attempts or multiple system shutdowns.

Users are frustrated because there is nothing they can do about it. Users may forget their PIN to log into the system, or experience lags when using or installing software, and the system may be forced to shut down multiple times.

Therefore, we have compiled a list of the best available solutions that will undoubtedly help consumers solve this problem.

To learn more, please continue reading this article.

Note: Before doing this, make sure you have the system's administrator credentials and Microsoft account password to reset your PIN. If not, wait an hour or so and try logging into the system with the correct PIN.

Try to reset your PIN from the login screen

To do this, first, you need to put the system into sleep mode and upon waking, try to reset your PIN instead of trying to enter your password. Let’s look at the steps below to learn how to do this.

Step 1: First, click the power button icon in the far right corner of the screen, as shown in the image below.

Step 2: Then, select the Sleep option from the list.

Step 3: Press any key on the keyboard to wake up the system, this will open the login screen.

Step 4: Instead of entering a password to log in this time, click the I forgot my PIN link below the PIN text box, as shown below.

Step 5: The Microsoft login window appears on the screen and click to use your password in place of .

Step 6: Enter your Microsoft account password and click the Sign In button as shown below.

Step 7: Now it will ask you to verify your identity, so click on the “Text” option which will confirm and send you Send the code on your number.

Step 8: Verify your phone number by entering the last 4 digits of your number and click Send Code to continue.

Step 9: Once you receive a message from Microsoft on your phone number containing the code, enter the code and click Verify.

Step 10: In the new window, it will ask you to confirm whether you are sure to reset the PIN for your system.

Step 11: So click on Continue to reset PIN window.

Step 12: In the Set PIN window, enter New PIN and Confirm PIN, then click OK to reset PIN.

Step 13: Once completed, go to the login screen and enter the new PIN you just created and try to log in to the system.

You should now be able to easily log into your Windows system without any login issues.

Use the Local Group Policy Editor to edit the account lockout policy in Windows systems

Note: This method can be performed if any user has administrator rights, which means Provided that the user has credentials for a system administrator account. Additionally, if you are running Windows 11/10 Home edition, please refer to this article to access the Local Group Policy Editor for Home edition.

If you have administrator account credentials, then follow these simple steps given below.

Step 1: Once you reach the system's login screen, enter the credentials for your administrator account and log in to the system.

Step 2: After logging in, press the Windows R key at the same time to open the Run command box.

Step 3: Then, enter gpedit.msc in the Run command box, and then press the Enter key to open Local Group Policy Editor.

Step 4: Once opened, browse using the path given below to access the Account Lockout policy.

计算机配置\Windows 设置\安全设置\帐户策略\帐户锁定策略

Step 5: Make sure you have Account Lockout Policy selected in the left panel of the editor window.

Step 6: After that, on the right side double-click the "Account Lockout Threshold" option to open it.

Step 7: In the Account Lockout Threshold Properties window, click the Local Security Settings tab.

Step 8: Next enter the value 0 under the "Account will not be locked" option, then click "Apply" and " OK" to make changes.

Step 9: Close the Local Group Policy Editor window and restart the system.

Step 10: Once the system boots, enter your user account PIN to attempt to log into the system.

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