How to fix the problem of unable to hear the caller's voice when answering calls on iPhone?

Recently, there is a problem with iPhone where most users cannot hear the caller answering the call on iPhone. Additionally, the caller cannot hear any sound from the user side.

But it has also been observed that sometimes they can only hear it when the user disconnects and calls back. This can be a serious problem when an emergency occurs. This issue can be caused by many of the reasons listed below.

• Some audio Bluetooth devices are connected to iPhone.
• Cellular network connection problem.
• Phone noise connection is enabled.
• Issues related to network settings on iPhone.
• Outdated iPhone operating system.

If you also face this problem, please don’t worry! We have the best solutions listed in the article below which will surely solve your problem.

Initial Fix –

Force Restart Apple Phone

If there is a problem with the network settings or the iPhone is stuck for some unknown reason, you can always try to force restart the iPhone, This can be done using the following steps.

1. When you cannot hear any caller's voice after receiving a call, press the Volume Up button once and release it.
2. Then, press the Volume Down button and release it.
3. Now press and hold the side button of your iPhone for about 10 seconds until you see the Apple logo sign on the screen.
4. After the iPhone starts up, try to check if you are able to hear the caller's voice on your iPhone.

Update your iPhone

When your iPhone’s iOS has not been updated, it may create some unusual problems, such as the ones mentioned above in this article. So, let us try to update iPhone using the following steps.

1. The next fix is ​​to check if there are any updates available for your iPhone.
2. To do this, you have to go to "General >> Software Update" Settings and wait for a few seconds until it loads the page.
3. If there are any updates available, tap Download and Install to update your iPhone.
4. Now try connecting your iPhone and see if the problem still occurs.

Turn Airplane Mode On and Off

Some users claim that simply switching the Airplane Mode feature on their iPhone can solve this problem. Therefore, we recommend performing the same using the steps given below.

1. First, after unlocking, swipe down from the upper right corner of the iPhone screen to open Control Center.
2. Next, tap Airplane Mode in the upper left corner. This will enable airplane mode.
3. Wait for a while and then tap Airplane Modeagain to turn it off.
4. After disabling, check whether the problem is solved.

If the problem persists, follow the rest of the solutions given below.

Fix 1 – Disable Bluetooth option

Some users connect their iPhone to a Bluetooth device to listen to music or other stuff, so whenever any caller calls, they won’t be able to hear anything sound as it is being played on a Bluetooth device. Let us try to disconnect the Bluetooth option.

Step 1: First unlock your iPhone, then tap the Settings icon on the home screen to open the Settings page as shown below.

Step 2: Now click once to enter the Bluetooth option.

Step 3: Click the Bluetooth’s Toggle button to turn it off, as shown in the screenshot below.

It will take a few seconds to turn off Bluetooth on your iPhone. Once done, you can notice that the next time someone talks on your iPhone, you can hear it.

Fix 2 – Disable Background Sound

If the user has enabled the background sound feature on any iPhone, the user will not be allowed to hear any incoming calls. So, let us try to disable the background sound feature on iPhone. Please follow the steps below.

Step 1: First open the "Settings" page on your iPhone.

Step 2: Scroll down the settings page and click on the "Accessibility" option.

Step 3: Then click the Audio/Video option once.

Step 4: On the Audio/Video page, look for the “Background Sound” option and click on it.

Step 5: Now disable the Background Sound option by clicking on its toggle button option as shown in the screenshot below.

Step 6: After disabling this feature, check if the issue is resolved.

Fix 3 – Reset Network Settings on iPhone

If this issue is caused by changes made to network settings or any other settings on iPhone, then you can just reset Just go to the network settings on your iPhone. Please follow the steps given below to reset the network settings.

Step 1: Open the "Settings" page on your iPhone.

Step 2: After that, click on the Other related option once.

Step 3: Scroll down the "General" page to the bottom and tap "Transfer" or "Reset iPhone ".

Step 4: Now select the Reset option in one click as shown below.

Step 5: This will bring up a small context menu with a list of options.

Step 6: Select the Reset Network Settings option from the list as shown below.

Step 7: This will start resetting the network settings on your iPhone.

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