Transferring files and folders from one location to another is one of the very common tasks performed by all users.
But recently, some Windows 11 users reported seeing the error message Unable to move the folder because there was a folder in the same location that could not be redirected while trying to transfer anything on their PC.
This specific error will warn you if you try to move a folder into Onedrive, SkyDrive, etc. This is a common error that Windows 10 users also face.
However, when trying to change the location of the folder again, the operation fails. This is a matter of concern and should be addressed immediately. So, in this article, we have put together a list of some solutions that will surely help you.
This error usually occurs if the user has modified the location of the personal folder and mapped the folder to another private folder. When they restore it, the values don't return to normal.
For example, if you cannot move the Documents folder out of OneDrive, no error message will appear if a personal folder named Documents is mapped with Videos.
However, sometimes a message will appear stating that if you continue redirecting, you will not be able to restore it to the default location.
This is because Windows cannot undo this modification on its own. Fortunately, you can resolve this error manually by following the steps mentioned below.
Make sure to copy all files from the old location to the new location. Failure to do so will result in data loss.
<strong>sfc/scannow</strong>
Corrupted system files on your Windows device can also cause this issue. If this is the case, run an SFC scan to remove these files.
##DISM /Online /Cleanup-Image /CheckHealth<strong>DISM / Online /Cleanup-Image /ScanHealth<br>DISM /Online /Cleanup-Image /RestoreHealth<br></strong>
<strong>HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders</strong>
<strong>Desktop - %USERPROFILE%\Desktop<br>Favorites - %USERPROFILE%\Favorites<br>Music - %USERPROFILE%\Music<br>Pictures - % USERPROFILE%\Pictures<br>Videos - %USERPROFILE%\Videos<br>Documents - %USERPROFILE%\Documents<br>Downloads - %USERPROFILE%\Downloads</strong>
This error may also occur due to OneDrive sync issues if you are unable to move the Documents folder out of OneDrive. To resolve this issue, try unlinking and then relinking your OneDrive account. Plus, you won't lose any data in the process.
Transferring data from one folder to another is an essential feature of every Windows device. The Unable to change the Documents folder location error in Windows 10 and Windows 11 may appear when you try to change the location of the folder again.
Please follow the above steps to fix this error. If the above troubleshooting methods don't help you, reset your PC to factory settings.
Also, check out our article What to do if drag and drop doesn’t work in Windows 11. You can use the split-screen option, modify the registry, or apply other proven tips.
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