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gitee installation cannot obtain system configuration

May 17, 2023 am 10:02 AM

Gitee is a code hosting platform based on Git. It has rich functions and powerful technical support, and is favored by the majority of developers. However, when using Gitee to install, you often encounter some problems, the most common of which is the inability to obtain the system configuration. This article will give you a detailed introduction to the causes and solutions to this problem.

1. Problem description

When using Gitee for installation, you often encounter a problem, that is, you cannot obtain the system configuration. The specific performance is that when we open the Gitee installation page, the page displays "Getting system configuration, please wait...", but the page cannot be loaded and is always in a waiting state. In this case, we cannot proceed with the Gitee installation.

2. Cause of the problem

The problem of being unable to obtain the system configuration is mainly because the system's firewall or proxy settings prevent Gitee from obtaining the system configuration. Specifically, the following two situations are included:

  1. The firewall prohibits Gitee from obtaining system configuration. When we use Gitee to install, Gitee needs to obtain system configuration information for subsequent operations. If the system's firewall restricts Gitee's access rights, it will be impossible to obtain the system configuration.
  2. Proxy settings prevent Gitee from obtaining system configuration. If our computer is set up with a proxy server, and the proxy server does not support Gitee's access protocol, it will also cause Gitee to be unable to obtain the system configuration. At this point, we need to reconfigure the proxy server so that Gitee can access it normally.

3. Solution

For the problem of being unable to obtain the system configuration, we can take the following methods to solve the problem:

  1. Turn off the firewall. If the system's firewall is one of the reasons why the system configuration cannot be obtained, we can try to turn off the firewall and restart the Gitee installation program. The specific operations are as follows:

(1) Open the "Control Panel" and find the "Windows Defender Firewall" option.

(2) In the pop-up window, select "Turn off Windows Defender Firewall".

(3) Click the "OK" button to turn off the firewall.

  1. Modify proxy server settings. If our computer is set up with a proxy server and the proxy server does not support Gitee's access protocol, we can try to modify the proxy server settings so that Gitee can access it normally. The specific operations are as follows:

(1) Open "Internet Options" and find the "Connection" tab.

(2) Click "LAN Settings" to open the "LAN Settings" dialog box.

(3) In the "Proxy Server" area, cancel the "Use Proxy Server" option.

(4) Click the "OK" button to save the changes.

  1. Check network connection. If the above two methods are invalid, we can check whether the network connection is normal. You can try to access the Gitee installation interface on other computers. If other computers can access it normally, it means there is a problem with the network connection of the current computer. At this point, we can try to restart the computer or adjust the network connection settings.

4. Summary

The inability to obtain the system configuration is a common problem during the Gitee installation process. The main reason is caused by the system firewall or proxy server settings. To solve this problem, we can turn off the firewall, modify the proxy server settings, etc., so that Gitee can be accessed normally. If none of the above methods solve the problem, we can check whether the network connection is normal, or contact Gitee technical support for help.

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