3 Ways to Fix Router Lost Contact with NTP Time Server Error
Connection and WiFi issues can be very frustrating and significantly reduce productivity.
Computers use Network Time Protocol (NTP) for clock synchronization. Normally (almost in all cases), your laptop uses NTP to synchronize its time.
If your server has lost contact due to an NTP time server error message, read this article to the end to learn how to fix it.
What happens when the router’s time is set incorrectly?
Router performance is generally not affected by incorrect time settings, so your connection may not be affected.
However, some problems may arise. These include:
- Incorrect time for all gadgets that use the router as a local time server.
- The timestamps in router log data will be wrong.
- If functionality is disabled at certain times of the day due to time constraints, these settings will be out of sync with real time.
How to change the date and time on the router?
The web-based interface that comes with every router can be accessed through a browser. Once logged in with the correct details, you can enter the IP address or domain name of your preferred NTP server to get the current internet time and effect time changes.
You can also choose to set the time and date manually.
Quick Tip:
If you're not a tech-savvy person or you just need a faster way, a virtual router tool might be helpful.
A great option is Connectify Hotspot software, as it turns your PC into a router that shares Hotspot Wi-fi with all the devices in your home.
⇒Get Connectify Hotspot
How to fix NTP time server loss?
1. Check your router's configuration
Make sure your NTP server is connected to the network and that your router or firewall configuration has been completed correctly.
2. Restart the Windows Time Service
- Click WIN R.
- Enter cmd and click OK.
- Enter the following command to force stop the NTP service:
net stop w32time
, and then press Enter. - Then, restart it by entering:
net start w32time
.
3. From your PC/Source IP Ping NTP server
- ClickWIN R.
- Enter cmd and click OK.
- Type the following command:
ping time.windows.com
. Then press Enter.
If the time server is down, you will receive a request timeout message. In this case, you must switch servers.
The above is the detailed content of 3 Ways to Fix Router Lost Contact with NTP Time Server Error. For more information, please follow other related articles on the PHP Chinese website!

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