Design and implementation of membership hierarchical management system in PHP mall development

1. Introduction

In modern e-commerce, member management is a very important part, especially in PHP mall development. PHP Mall needs a sound membership hierarchical management system to meet the needs of different levels of members, improve user experience, and increase website user retention and loyalty. This article will focus on the discussion of the member hierarchical management system in the development of PHP mall, and explore how the PHP mall can design and implement an efficient and stable member hierarchical management system.

2. Establishment of tiered membership management

Before designing the tiered membership management system, we need to formulate a membership level plan first. How many levels are divided into membership levels, what conditions each level needs to meet, what benefits each level can enjoy, etc. These issues need to be carefully considered and corresponding solutions developed.

For a large PHP mall, we can try to establish the following 4 membership levels:

1. Ordinary member: automatically obtained after successful registration, you can enjoy some basic services and functions of the website , such as purchasing products online, adding products to the shopping cart, viewing orders, etc.
2. Silver Card Member: As long as the cumulative purchase amount reaches 500 yuan, you can upgrade to Silver Card Member and enjoy some customized benefits and services, such as 2% cash back on the total order amount, free packaging gifts, etc.
3. Gold card member: As long as the cumulative purchase amount reaches 1,000 yuan, you can upgrade to a gold card member. In addition to the benefits enjoyed by silver card members, gold card members can also receive an additional 10% of the total order cashback and enjoy Better customer service, etc.
4. Diamond members: Only users who have officially registered through the invitation code can become diamond members and enjoy the highest level of discounts and services, such as 20% cash back on the total order amount, 24-hour express delivery, private customization, etc.
5. Member login and registration

Member login and registration are very basic and important functions. Based on the principle of ensuring the security of user information, we need to encrypt and store member passwords instead of storing plain text passwords to prevent unsafe events such as leaks. At the same time, it is also necessary to prevent malicious attacks or registration of malicious accounts through methods such as verification codes.

4. Modification and improvement of member information

After completing the registration, members can modify and improve their personal information at any time as needed, such as ID number, delivery address, contact method etc. Prior to this, we need to encrypt the transmission and storage of key information to prevent the leakage of member information.

5. Member Points System

The points system is one of the important factors that make members more willing to purchase and consume. After designing the above membership level plan, we can start Establish a reasonable scoring rule. The points rules of the mall need to be flexibly formulated based on the actual situation and membership level.

6. Member order management

Member order management is a very important function in the PHP mall. We need to provide a convenient and unified order management portal where members can view, modify, and cancel their orders. At the same time, we also need to provide more complex functions such as real-time order progress tracking and order details query.

7. Member Payment and Delivery

Before making online payment, we need to ensure the security and reliability of the member payment process. It is also necessary to provide a complete payment process, including settlement list, payment method, order amount, etc. The delivery method and time also need to be flexibly processed according to membership level, order time and other conditions.

8. Member Promotions and Rewards

The mall's promotions and reward activities also play a vital role in maintaining a good user experience and improving user retention rates. We need to design reasonable promotion and reward mechanisms based on the membership level system, such as full quota reduction, points redemption, coupons, etc.

9. Member interaction and feedback

A good mall should be committed to establishing a good user interaction and feedback mechanism. We should give members more say, such as providing online customer service, feedback and evaluation, complaints and suggestions, etc.

10. Summary

The design and implementation of the member hierarchical management system in PHP mall development needs to take into account all aspects of details and issues, from the division of membership levels to various The realization of functions requires our full investment. Based on the above experience and knowledge, this article guides PHP mall developers on how to design and implement a successful member hierarchical management system efficiently and stably.

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