How to check if your iPhone 12 is eligible for the Soundless Recall

About a year after launching the iPhone 12 and 12 Pro, Apple has launched a service program for devices with faulty speakers. Follow the steps below to check if your iPhone 12 is eligible for the sound recall if you notice issues with calls or other sounds.

Apple says the No Sound Service plan affects iPhone 12 and 12 Pro smartphones originally manufactured between October 2020 and April 2021 (but could have been sold after those dates) .

The company noted that a "very small percentage" should see speaker failures, but with Apple selling more than 100 million iPhone 12 devices, even a small percentage could mean hundreds of thousands of units. Affected devices.

The no sound issue stems from a possible malfunction in the receiver module of the iPhone 12 and 12 Pro.

How to Check iPhone 12 No Sound Recall Eligibility

• This service plan is only available for iPhone 12 and 12 Pro (not iPhone 12 mini or Pro Max)
• If the sound isn't working properly when you make or receive calls, your iPhone 12 may be eligible for a free repair
• Apple does not provide a serial number checker for this program, so you will need to contact Apple Support to verify your Are iPhones covered by the recall?

More details on the iPhone 12 silent recall:

Apple notes that the program does not extend the normal warranty period for the iPhone 12 and 12 Pro , but will cover failure of the receiver “two years after first retail sale.”

This is a global service plan and as of November 2021, the UAE is included. Apple also adds:

If your iPhone 12 or iPhone 12 Pro has any damage that impairs the ability to complete the repair, such as a cracked screen, the issue will need to be addressed before repair. In some cases, there may be charges associated with additional repairs.

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