Fix: Windows 11 shutdown box keeps popping up randomly

You can use keyboard shortcuts to quickly launch the shutdown menu to perform operations such as exiting, switching users, shutting down, restarting, and going to sleep. However, some users have reported that the app pops up erratically in Windows 11.

Not only will it affect your experience on Windows, but it will also hinder your work progress. And, worst of all, there isn't enough reliable information on the web to solve the problem.

Therefore, we decided to dedicate this tutorial to listing the causes and walking you through the most effective fixes to prevent the Windows 11 shutdown box from popping up randomly.

What causes the Windows 11 shutdown box to pop up randomly?

There are a lot of issues that cause the Windows 11 shutdown box to randomly appear even if you haven't pressed any keys or, for that matter, even while using the computer. Given below are the issues that are most likely to cause errors on your PC:

• Errors in the current version of Windows 11
• Corrupted system files
• Conflicting apps Program
• System is infected with malware or virus

The causes listed above should provide you with basic insights and help resolve the issue. If you are able to identify the problem, perform the related fixes in the next section. Otherwise, follow the steps in the order listed to quickly eliminate the error.

What should I do if the shutdown box keeps popping up in Windows 11?

1. Restart your Windows 11 PC

You can also restart your Windows 11 PC in the pop-up shutdown box instead of following the steps below.

1. Navigate to the desktop and press Alt F4 to launch the "Turn off Windows" box. Click the drop-down menu and select Restart from the list of options.
2. Click OK to restart your PC.

If this is your first time encountering this problem, it may be a bug and simply restarting will fix it. After restarting the system, check whether Windows 11 stops popping up the shutdown prompt box.

2. Update Windows 11

1. Press Windows ILaunch the Settings application, then click on the left Select Windows Update from the list of tabs listed in the navigation pane.
2. Next, click Check for Updates on the right to scan if a newer version of the operating system is available.
3. If an update appears, click to download and install it.

#After going through several forums, we discovered that it is a problem with the current version that causes Windows 11 to randomly pop up the shutdown box.

Microsoft is known to resolve these bugs and release patches for them in subsequent releases. Therefore, we recommend you to update your operating system and check if the error is fixed.

3. Uninstall any recent operating system updates

1. Press Windows ILaunchSettings, then start from Select the Windows Update tab in the left navigation pane.
2. Click Update History under More Options on the right.
3. Next, click Uninstall updates.
4. Now, find and select the problematic update from the list and click Uninstall at the top.
5. Click Yes in the pop-up confirmation box.

If you cannot find a newer version in the previous method, uninstalling the current update and reverting to the latest version of the operating system can prevent the shutdown box from randomly popping up in Windows 11.

4. Run the SFC scan and DISM tools

1. Press Windows S to start the Search menu in the text field at the top Enter Windows Terminal, right-click the relevant search result, and select Run as administrator from the context menu.
2. Click Yes on the UAC (User Account Control) prompt that pops up.
3. Next, click the down arrow at the top and select Command Prompt from the list of options. Alternatively, you can click Ctrl in a new tab Shift2 to launch the Command Prompt.
4. Type the following command and click Enter to perform a SFC scan: <strong>sfc /scannow</strong>
5. After the scan is completed, execute the following three DISM commands respectively. This basically means you have to type/paste these one at a time and hit Enter after each one: <strong>DISM /Online /Cleanup-Image /CheckHealth</strong> <strong>DISM /Online /Cleanup-Image /ScanHealth</strong><strong>DISM /Online /Cleanup-Image /RestoreHealth</strong>

SFC (System File Checker) Scans your computer for corrupted system files and, if found, replaces them with cached copies stored on the drive.

Meanwhile, the DISM (Deployment Image Servicing and Management) tool scans for any type of corruption and other issues that may affect the functionality of the operating system and eliminates them.

After running two scans, check if the close box stops popping up randomly in Windows 11.

5. Scan for malware

1. Press Windows S to launch the Search menu in the top text field Enter Windows Security in and click the relevant search results that appear.
2. Click the Virus and Threat Protection option.
3. Now, click on Scan Options.
4. Select the Full Scan option and click Scan Now at the bottom.

6. Delete conflicting applications

1. Press Windows IStartSettings and select Applications from the tabs listed in the left navigation pane.
2. Click Apps and Features on the right.
3. Find the conflicting app, click the ellipsis next to it, and select Uninstall from the menu.
4. Finally, click Uninstall in the confirmation prompt that pops up.

#If you have started experiencing this error recently, it could also be an application that conflicts with operating system functionality.

List all applications installed the first time you encountered the error. Now, start the process of uninstalling an application, restarting your computer after each change to make sure the changes take full effect and check to see if the issue is resolved.

After you identify and uninstall the conflicting app, reinstall the other apps you removed during the troubleshooting process.

7. Perform a System Restore

Make sure to save all open files to avoid losing data as the computer will restart during the recovery process.

1. Press Windows S to launch the "Search" menu, enter "Create Restore Point" in the text field at the top, then Click on the relevant search results that appear.
2. Next, click the "System Restore" button.
3. Select Select a different restore point option and click Next.
4. Now, select a restore point from the list and click Next at the bottom.
5. Finally, verify the details and click Finish to start the recovery process.

If none of the methods listed above can help eliminate the issue causing shutdown boxes to pop up randomly in Windows 11, restoring your system may help.

When performing a restore, the idea is to restore the system to a state where no errors exist. Please note that while stored files are not affected, recent applications or configuration settings may be deleted.

What are the different ways to shut down a Windows 11 computer?

Most of us have been using the same shutdown method since our first Windows PCs. Recognize alternative ways to shut down your system quickly, even if your mouse or keyboard doesn't work.

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