Shenzhen pilots new drone delivery model

When lunch time arrived, Lin Miaoqing, the manager of the Ajisen Ramen shop in a shopping mall in Bantian Street, Longgang District, Shenzhen, received a takeout order. What makes this takeaway service unique is that the flight time is less than 20 minutes, and it is delivered by drone in the air and reaches consumers in time.

Picture source: Visual China

The reporter came to the Meituan drone operation site in Galaxy WORLD, Bantian Street, Longgang District, Shenzhen City for an on-site visit, and saw several drones carrying takeout boxes moving in an orderly manner at low altitude. As can be seen on the big screen of the Meituan Drone Aerial Operation Management Center, a drone slowly descended on the top of the smart airdrop cabinet next to the office building. Then the door above the airdrop cabinet opened automatically, and the takeout box was placed steadily. Enter the sideboard. A few minutes later, the customer came to scan the code and take away the meal. The entire process from placing an order to picking up your meal takes no more than 15 minutes.

“Drone delivery has the advantages of fast speed and controllable process, and is an effective supplement to real-time logistics transportation.” Yang Junwei, head of drone operations at Meituan, said that the delivery time is long and the delivery process is The majority of catering businesses have concerns about food delivery services due to collisions and damage to the taste of food. Drones can fly over obstacles and congested areas and deliver food directly to users, which is more than twice as fast as traditional takeout. The delivery process is smooth and avoids spillage and odor during the delivery process. "Judging from the operation practice in the past two years, user evaluations have gradually improved, and comments such as 'the heat is just right' and 'the pot smells' frequently appear in the dining feedback." Yang Junwei said that this new delivery method is not only efficient and stable, but also It reduces road congestion and carbon emissions and is more environmentally friendly.

"The space for drone aerial delivery is called the sixth facade or sixth space of the city. It is mainly in the low-altitude airspace with a clearance of less than 120 meters above the city roof." Meituan drone system architect Chen Tianjian told reporters In recent years, with the development of 5G communications and computer computing power, the introduction of artificial intelligence, and the innovative iteration of key equipment such as electronic controls, motors, and power batteries, drone logistics and distribution have a more solid foundation for development. Based on the implementation of new retail technology products, Meituan launched the exploration of drone delivery services in 2017, accelerating the construction of a local instant delivery network with air-ground coordination, and extending digital and intelligent consumption scenarios to low-altitude areas. At the beginning of 2021, Meituan drones completed the first order delivery task for real users in Shenzhen. As of now, has been deployed in 5 business districts in Shenzhen, with 11 routes covering 18 communities and office buildings, and can deliver goods There are 20,000 categories, and more than 120,000 user orders have been completed. The average delivery time is about 12 minutes, saving users nearly 30,000 hours of waiting time.

Drone delivery has also become a new highlight of consumption in tourist attractions. In the Window of the World scenic spot, Meituan has set up a drone landing point. From the time the merchant delivers the meal to the user picking up the meal, it can be completed in the fastest 5 minutes. Products within a radius of 3 kilometers can be delivered within 15 minutes. Prior to this, takeout was not allowed into the scenic area, and tourists who wanted to order takeout could only pick it up outside the scenic area.

Yang Junwei said that drone delivery, as a new trend in food delivery in the future, has great development potential and advantages. With the further improvement of technological innovation and policy support, drone delivery will gradually become a more common and reliable delivery method, bringing people an efficient, fast and environmentally friendly life experience.

Shenzhen’s advance planning, continuous investment and construction, and policy and regulatory support in the field of low-altitude economy are important reasons for the rapid development of drone delivery. "Shenzhen has unique policy and industrial chain advantages, as well as huge market demand. This is the basis for us to continue to promote business implementation in Shenzhen." Chen Tianjian said that in recent years, "developing into the air" has become Shenzhen's way to improve the city's operational efficiency. One of the ways is that relevant policies and plans to support the development of low-altitude industries have been introduced one after another, and civil drone management rules and operating standards have been formulated.

Data shows that as of now, Shenzhen has opened a total of 83 drone routes, achieving approximately 300,000 drone cargo and comprehensive application flights. Shenzhen has also carried out regular applications of drones in emergency, public security, transportation, urban management, industrial applications and other fields, and has conducted exploratory experiments in emerging fields such as manned flight. Li Shipeng, director of the Low-altitude Economic Research Center of the Guangdong-Hong Kong-Macao Greater Bay Area Digital Economy Research Institute, said that low-altitude airspace will become an important production factor for realizing new commercial and social values ​​in the future. Shenzhen has low-altitude resource advantages in the low-altitude airspace below 120 meters above the ground, accounting for 65% of the airspace suitable for flying. Shenzhen’s low-altitude economic policy also provides strong support for drone technology research and development and commercial scenario exploration.

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