What will happen if you put AI into instant messaging?

Since this year, AIGC technology has rapidly evolved in units of "days" and has a strong sense of presence. Technology companies are quickly embedding AI into their products, chasing the productivity changes brought about by AI and solving increasingly complex needs. From literature to music, from painting to programming, there is no field that is not affected by it.

Among these fields, the IM instant messaging scenario seems to be the most inconspicuous one. Many people have been exposed to various instant messaging tools from the first day they entered the online world, and in the following days they became accustomed to relying on them to communicate with friends and talk to colleagues.

IM-based information communication is straightforward and simple enough. It shines in people's lives and production like water, electricity and coal, so that when the big wave of AIGC comes, this scene that users are blind to is ignored.

It doesn’t matter, NetEase Cloud Information will take action. What happens when you put an AI robot into IM?

From now on, NetEase Cloud Trust IM supports complete docking with Azure OpenAI GPT to achieve text interaction capabilities. It also supports setting various parameters and message traceback ranges. Developers do not need to pay attention to the GPT interface and only need to configure it in NetEase Cloud Trust You can quickly generate your own AI robot. (Learn about Azure OpenAI services: https://learn.microsoft.com/zh-cn/azure/cognitive-services/openai/overview)

01

What is an AI robot?

The AI ​​robot here refers to a chat robot based on AI. In the IM scenario, users can chat through text, pictures, voice, video, etc. These conventional functions are based on the premise that the other parties are "real people." Now, NetEase Cloud Letter can help developers establish a channel for users to chat with AI robots.

Due to a large amount of data training, the AI ​​robot has strong language understanding and generation capabilities. It can understand and analyze the user's questions and expressions, and generate suitable answers based on the context to provide the content the user wants.

In addition to content, AI robots can even learn and adapt to users’ questioning methods and language habits, and adjust their own answering methods and tone. This highly intelligent information processing capability and adaptability can enable users to gain experience that is comparable to real people. Dialogue interaction performance.

02

How to quickly access a

An AI robot that can understand human speech?

A third-party AI robot that understands human speech is indeed very powerful. So, how to access and use it easily and quickly?

Now, the editor will teach you step by step: how to quickly access and use third-party AI robots through the third-party callback function of NetEase Cloud Messenger IM.

Here we still take the Microsoft Azure OpenAI GPT mentioned above as an example.

Step one: After entering the NetEase Yunxin account, find [Robot-Sub-Function Configuration] in the account management office.

Step 2: Select [Add Robot] and fill in the robot information as required.

Azure OpenAI GPT requires you to register and purchase the corresponding account first. After completing the purchase, the appkey and response information registered on the Azure platform should be filled in to the corresponding locations.

Thanks to the comprehensive development of AI, robots have the ability to understand the context. NetEase Cloud Letter provides the ability to set the number of message tracebacks, the number of message traceback characters, or the message traceback time as needed.

In the third step, if you want to custom-add robot capabilities, you need to enter the corresponding Webhook link in the [Customized Robot Configuration] column.

Special note: The robot accid is the same as the accid of ordinary users. You can fill in the accid that has been created. If you fill in the accid and the system is not registered, a new NetEase Cloud Account will be automatically generated.

It only takes three steps to complete the connection of a third-party AI robot that "understands human speech". After that, you can use it. Go and send a message and try it.

03

How to make good use of the AI ​​robot after accessing it?

In addition to fast and easy access operations, the business model of IM applications integrated with AI robots has also been verified in multiple scenarios.

Is it easier to communicate with your straight boyfriend and emotional girlfriend if you can understand human speech and adapt to your tone of voice and language habits? So, it first landed in the social scene. Caryn, a 23-year-old American internet celebrity, is famous for dating 1,000 boyfriends at the same time, something that was never possible before. But Caryn used AI to realize a "doppelgänger", selling an AI version of herself to chat and fall in love with 1,000 fans, and charging fees based on the length of the chat.

In addition to Internet celebrity anchors actively creating "doppelgangers", users can also choose their favorite idols, and even create an AI robot out of thin air from 0 to 1 as their virtual companion. The main thing is a companionship, which is generated by pinching faces. "Virtual Partner" appearance, and freely give it a unique personality, timbre, language habits, etc. AI-based robots can reply to messages instantly, send emoticons, make phone calls to accompany you, and can also feel emotions.

For example, AI technology can be combined with video live broadcast solutions and applied to the hot digital human live broadcast e-commerce field. During live broadcasts, if digital people always use the same language and speaking skills, it will be detrimental to the natural traffic promotion of the live broadcast platform. AI can quickly identify and analyze product names and automatically generate a variety of completely different phrases, reducing the time cost of writing marketing phrases.

In e-commerce private communities, if users need after-sales consultation, traditional intelligent customer service can only provide relatively fixed and standardized answers based on the existing QA in the knowledge base. Customer service robots based on AI are born with stronger reading comprehension capabilities and massive knowledge reserves. They can give thousands of answers to different questions, allowing customers to get a real-person after-sales experience.

In daily work, we often need to communicate and collaborate. When you are pulled into a new group chat, you may feel confused if there is no history record. Even if there is a history record, you still need to "climb up the stairs" to see it one by one. Sometimes, before things are clear, you can no longer see earlier. the content of the message. After AI joins the office group chat, it can automatically generate a summary of the previous information and learn the latest progress of the collaborative project. can also become a qualified personal assistant, including data analysis, market information acquisition, copywriting optimization, and code review. .

Note: The AI ​​robot creation capability has been launched in IM. The NetEase Cloud Trust console configuration function is expected to be launched by the end of June. Customers’ independent configuration is not currently supported.

If you need to access the AI ​​robot, you can contact business or technical support or click the link below to register for a trial. We will connect with you as soon as possible and complete the manual configuration for you, again without any action on your part.

https://doc.yunxin.163.com/messaging/docs/zM4MzA2ODA?platform=android

Not much to say, we have already implemented the function. If you have any related access issues, please leave a message~

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