Carrefour launches Hopla shopping information robot using GPT-4 model

IT House reported on June 9 that Carrefour has launched the Hopla shopping information robot on its French official website. It is said that the robot is based on the GPT-4 model and customers can use the robot to improve their shopping experience.

▲ Picture source Carrefour

IT House found that the robot has been integrated into the homepage of the Carrefour website. Users can ask the robot about their budget, learn about product-related background information, and can also automatically design menus based on the user's "taboos".

▲ Picture source Carrefour

Carrefour claims that Carrefour’s official website currently has more than 2,000 product information that can be called by AI, and AI is used in the internal procurement process to draft invitations and analyze quotations.

Alexandre Bompard, Chairman and CEO of Carrefour Group, said: “Generative artificial intelligence will enable us to enrich the customer experience and profoundly change the way we work. Integrating OpenAI’s technology with our business is an important step for Carrefour. A rare opportunity. We hope to be at the forefront and create the future of retail."

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