Solution to the problem that the optical drive is not available after the win10 system upgrade

　What should I do if the optical drive cannot be used after the win10 system upgrade?As the usage of computers becomes higher and higher, we may sometimes encounter the problem that the optical drive cannot be used after the win10 system upgrade. If we encounter When it comes to the problem that the optical drive cannot be used after the win10 system upgrade, how to deal with the problem that the optical drive cannot be used after the win10 system upgrade? Let’s take a look below

Detailed solution to the problem that the optical drive cannot be used after the win10 system upgrade

The system is upgraded to windows10-10586 version. After running for a period of time, The optical drive cannot be used, and the optical drive symbol disappears in the resource manager.

Enter the device manager. In the device processor, we cannot see the DVD/CD-ROM drive device.

Click [View]-[Show Hidden Devices] to display the DVD/CD-ROM drive. Expand the DVD/CD-ROM drive and right-click [PIONEER] DVD-RW DVR-221L ATA Device]-[Properties], in the opened PIONEER DVD-RW DVR-221L ATA Device properties window, it shows: Currently, this hardware device is not connected to the computer. To resolve this issue, reconnect the hardware device to the computer.

But the optical drive and the computer are connected.

Solution:

Step 1: Uninstall ATA Channel 0

1. Right-click on the system desktop [This Computer], and click on Click [Properties] in the right-click menu, and in the opened system window, click [Device Manager] on the left side of the window;

## 2. In the Device Manager window, click [ IDE ATA/ATAPI Controller】Expand;

## 3. Right-click on the IDE ATA/ATAPI Controller expansion item: ATA Channel 0, and click on the right-click menu: Properties ;

3. In the opened ATA Channel 0 properties window, click [Driver], and under the driver tab click: Uninstall;

4. After we click Uninstall, a warning dialog box pops up to confirm the device uninstallation: You are preparing to uninstall this device from the system, click: OK;

## 5. After clicking OK, a dialog box for changing system settings will pop up:

To complete the removal of the hardware, you must restart the computer.

Do you want to restart your computer now?

Click: Yes (Y) to restart your computer.

After restarting the computer, enter the resource manager and check whether the CD-ROM drive letter is restored? If not, proceed to the second step.

Step 2: Update the driver software of the DVD/CD-ROM drive

1. Enter the device manager, the DVD/CD-ROM drive should Restore the display in the device manager, click to expand the DVD/CD-ROM drive, right-click [PIONEER DVD-RW DVR-221L ATA Device], and click in the right-click menu: Update Driver Software (P)...;

2. In the Update Driver Software-PIONEER DVD-RW DVR-221L ATA Device window, click: Automatically search for updated driver software (S) (the computer can access the Internet);

3. Searching for software online...(PIONEER DVD-RW DVR-221L ATA Device driver software) The faster the network speed is, the slower the network speed is, wait a moment ;

#4. Windows has automatically installed the driver that is most suitable for the device, and confirmed that the driver is the latest version. Click: Close;

5. Enter the resource manager and check whether the CD-ROM drive letter has been restored? We can see that the CD-ROM drive letter has been restored. Insert the CD and try it out. It is normal. .

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