It is normal for the airpods purchase date not to be verified. Users can click Continue on this page and then log in with their Apple ID to check the purchase date.
#The operating environment of this tutorial: iOS 12.2 system, airpods headphones.
It is normal that the AirPods purchase date has not been verified. Users can click Continue on this page and then log in with their Apple ID to check the purchase date.
After many friends buy AirPods, they will go to the official website to check the purchase date of the headphones to see if they are genuine and have a warranty period. Some friends have shown that we cannot verify your product. What should I do if the purchase date is different?
1. Question. When Airpods cannot verify the purchase date, the system will prompt you that we cannot verify the purchase date of your product. Apple is unable to provide your service coverage information. Contact Apple Support opens in a new window to update the purchase date of your product.
2. Whether it is genuine. If your Airpods were not purchased from the official website, or were given as gifts by others through other channels, please first confirm that the product you purchased is genuine.
3.Official website. First go to Apple China’s official website.
4.Technical support. Then click Technical Support in the top navigation.
5. Serial number. After entering the technical support page of Apple's official website, we click "View Service and Support Period" at the bottom to enter the serial number query activation interface. After entering the service and support period page, enter the serial number to query.
6.Activate. The effective purchase date is the activation date, because Apple device products have a warranty date range of one year from activation, so the activation time and date can be known through the effective purchase date.
7. Date confirmation. In the above query, if there are no results, it means that it may be a copycat phone. In addition, there is a time difference between the activation date and the time when you activated it, which means that it has been used by others before.
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